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- Tasks: Lead warehouse operations, manage teams, and ensure efficiency in logistics.
- Company: Join Superdrug, a leading health and beauty retailer with over 15,700 stores worldwide.
- Benefits: Enjoy 33 days holiday, staff discounts, pension matching, and access to Wagestream.
- Why this job: Be part of a dynamic team focused on operational excellence and team development.
- Qualifications: Proven leadership in fast-paced environments and strong communication skills required.
- Other info: This role offers a chance to thrive in a collaborative, results-driven culture.
The predicted salary is between 28800 - 43200 £ per year.
Location: Dunstable Distribution Centre
Reports to: Assistant Distribution Centre Manager
Department: Logistics / Supply Chain
Job Overview
We are seeking an experienced Warehouse Operations Manager to lead key logistics functions including Goods In, FLT, RRU, Assembly, Stock Maintenance, and Replenishment. You will manage cross-functional teams across all shifts to meet service level agreements (SLAs) and drive operational excellence.
Key Responsibilities
- Oversee day-to-day warehouse operations including Goods In, FLT, RRU, and Assembly.
- Drive performance through KPI tracking, cost control, and continuous improvement.
- Develop team capability through coaching, performance reviews, and succession planning.
- Collaborate with senior managers and cross-functional teams to align on warehouse strategies and logistics goals.
- Ensure health and safety compliance across all warehouse activities.
- Maintain stock accuracy, lead PI (Perpetual Inventory) processes, and meet auditor requirements.
- Monitor site facilities, labour planning, and supplier contracts for operational efficiency.
- Chair or support key meetings including H&S briefings, operational updates, and employee forums.
- Partner with internal and external stakeholders to enhance warehouse productivity and customer satisfaction.
Key Skills & Experience
- Proven leadership in a fast-paced warehouse or distribution environment.
- Strong communication, analytical, and decision-making skills.
- Experience in driving cost efficiency, team performance, and operational improvements.
- Ability to manage resources effectively across multiple teams and shifts.
- Solid understanding of warehouse management systems and supply chain operations.
- Demonstrated success in motivating teams and managing change.
Health & Safety Responsibilities
- Promote a safety-first culture across all warehouse teams.
- Comply with health and safety regulations and reporting requirements.
Key Stakeholders
- Internal: Supply Chain, Operations, Category Managers, People Team.
- External: Third-party logistics providers, suppliers, consultants.
This is a dynamic and rewarding opportunity for a warehouse leader who thrives in a collaborative, results-driven environment. If you’re passionate about logistics, team development, and operational success—apply today to join our growing supply chain team.
Here's What's In It For You
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special.
Warehouse Operations Manager employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Warehouse Operations Manager. Understanding logistics functions like Goods In, FLT, and Stock Maintenance will help you speak confidently about your experience in these areas during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed cross-functional teams in the past. Be ready to discuss specific situations where you drove performance through KPI tracking or cost control.
✨Tip Number 3
Research Superdrug's company culture and values. Being able to align your personal values with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss health and safety compliance in detail. Given the emphasis on promoting a safety-first culture, having concrete examples of how you've ensured compliance in previous roles will demonstrate your commitment to this critical aspect of warehouse operations.
We think you need these skills to ace Warehouse Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and logistics. Focus on your leadership skills, cost efficiency achievements, and any specific warehouse management systems you are familiar with.
Craft a Strong Cover Letter: In your cover letter, express your passion for logistics and team development. Mention specific examples of how you've driven operational excellence and improved performance in previous roles.
Highlight Key Skills: Emphasise your communication, analytical, and decision-making skills in both your CV and cover letter. These are crucial for the Warehouse Operations Manager role, so provide concrete examples of how you've used these skills effectively.
Showcase Health & Safety Knowledge: Since health and safety compliance is a key responsibility, include any relevant certifications or training you've completed. Discuss your experience in promoting a safety-first culture in previous positions.
How to prepare for a job interview at Superdrug
✨Showcase Your Leadership Skills
As a Warehouse Operations Manager, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with the KPIs relevant to warehouse operations. Be ready to discuss how you've tracked and improved these metrics in previous roles, as this will show your analytical skills and commitment to operational excellence.
✨Emphasise Health and Safety Compliance
Health and safety is crucial in warehouse environments. Be prepared to talk about your experience in promoting a safety-first culture and any specific health and safety initiatives you've implemented in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to make quick decisions or manage unexpected challenges, and be ready to explain your thought process and outcomes.
