At a Glance
- Tasks: Lead the E-store team, process online orders, and ensure excellent customer service.
- Company: Superdrug, a fun and dynamic retailer in health and beauty.
- Benefits: Up to 28 days holiday, 30% discount, and real-time earnings tracking.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Shape your leadership journey while making a real impact in retail.
- Qualifications: Experience in retail leadership and a passion for helping others.
The predicted salary is between 10 - 16 € per hour.
Location: Units 1/2 Town Wharf – 59/61, Park Street, Walsall WS1 1LY
Hours: 16 hours per week with opportunity to work more hours
Shifts: Flexible
Salary: £13.00 per hour
Shape Your Leadership Journey – Become a Supervisor Today
At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice and top‑notch service. We’re all about personality, fun, and hard work to deliver that Superdrug feeling.
Rewarding? Always. Here’s the exciting bit – a great day includes:
- Leading the E‑Store team to ensure the store is well stocked and replenished.
- Processing online orders, picking and packing them for delivery directly to customers.
- Leading the team to achieve KPIs while maintaining health and safety.
- Providing energy to our in‑store customers, restocking shelves or helping customers find what they need.
What you’ll bring to the role:
- Supervisory or team leader experience within a fast‑paced high‑street retailer (preferred).
- Understanding of retail Key Performance Indicators, including sales, profit and service.
- The ability to help others to develop and improve their skills.
- Willingness to carry out piercing services for our customers (training provided and not essential).
Why you’ll love working with us:
- Up to 28 days holiday.
- Up to 30% discount for you and a friend or family member.
- Excellent training.
- Great sales incentives.
- Instant access to Stream – a tool that lets you track your earnings in real‑time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support.
For information on how we manage and store your data, please visit www.superdrug.jobs/privacy-policy/
Seniority level: Mid‑Senior level
Employment type: Part‑time
Job function: Information Technology
Industries: Retail
E-Team leader in Walsall employer: Superdrug
At Superdrug, we pride ourselves on being a vibrant and supportive employer, where our team members are empowered to lead and grow in a dynamic retail environment. With flexible hours, competitive pay, and a range of benefits including generous holiday allowances and discounts, we foster a culture of fun and hard work that prioritises both personal and professional development. Join us in Walsall, where you can make a real impact while enjoying excellent training and unique financial tools to help you manage your earnings effectively.
StudySmarter Expert Advice🤫
We think this is how you could land E-Team leader in Walsall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Superdrug. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your supervisory experience and how you've led teams in the past. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance shows that you take the opportunity seriously and are ready to represent Superdrug's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace E-Team leader in Walsall
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you're excited about joining Superdrug and leading a team.
Highlight Relevant Experience:Make sure to mention any supervisory or team leader experience you've got, especially in fast-paced retail. We love seeing how you've helped others develop their skills and achieved KPIs in previous roles.
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor it to the E-Team Leader role. Reference specific responsibilities from the job description and explain how your skills match what we’re looking for.
Apply Through Our Website:Ready to take the plunge? Make sure you apply through our website for the best chance of success. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Superdrug
✨Know Your Retail KPIs
Make sure you understand the key performance indicators relevant to retail, like sales and customer service metrics. Being able to discuss how you've met or exceeded these in past roles will show your potential employer that you're ready to lead a team effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Whether it’s motivating staff or resolving conflicts, sharing specific stories will help demonstrate your leadership skills and how you can bring that energy to Superdrug.
✨Get Familiar with the Brand
Do your homework on Superdrug! Understand their values, products, and what makes them stand out in the health and beauty sector. This knowledge will not only impress your interviewers but also help you align your answers with the company’s ethos.
✨Be Ready for Customer Scenarios
Think about common customer service scenarios you might face as an E-Team Leader. Prepare to discuss how you would handle various situations, from managing online orders to assisting customers on the shop floor. This will show your problem-solving skills and commitment to excellent service.
