Retail Team Lead - Flexible Hours, Training & 30% Discount in Telford

Retail Team Lead - Flexible Hours, Training & 30% Discount in Telford

Telford Part-Time 9.9 - 12.1 £ / hour (est.) On-site
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At a Glance

  • Tasks: Lead a team, drive sales, and deliver top-notch customer service.
  • Company: Join Superdrug, a vibrant retailer with a focus on teamwork.
  • Benefits: Flexible hours, training opportunities, and a fantastic 30% discount.
  • Other info: Opportunity for additional hours and training in piercing services.
  • Why this job: Be a key player in a fast-paced environment and grow your leadership skills.
  • Qualifications: Previous supervisory experience in retail and a passion for mentoring.

The predicted salary is between 9.9 - 12.1 £ per hour.

Superdrug is seeking a Supervisor to lead a team in our Telford store.

This role offers 16 hours per week with the potential for more, including weekend and evening shifts.

You will help drive sales, deliver exceptional customer service, and support management in daily store operations.

The ideal candidate has prior supervisory experience in a fast-paced retailer, understands KPIs, and can mentor colleagues.

Piercing services training is provided if needed, but not essential to start.

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Retail Team Lead - Flexible Hours, Training & 30% Discount in Telford employer: Superdrug

At Superdrug, we pride ourselves on being an exceptional employer, offering a vibrant work culture where beauty enthusiasts can thrive. Our commitment to professional development through in-house training ensures that our Beauty Therapists stay at the forefront of industry trends, while our generous benefits package, including competitive pay and family-friendly policies, makes us a supportive workplace. Located in Bangor, our team enjoys not only a fulfilling career but also exclusive discounts and exciting employee events that foster camaraderie and growth.

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Contact Details:

Superdrug Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Team Lead - Flexible Hours, Training & 30% Discount in Telford

✨Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

✨Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

✨Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

✨Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Superdrug, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Retail Team Lead - Flexible Hours, Training & 30% Discount in Telford

Communication Skills
Problem-Solving Skills
Customer Service
Adaptability
Time Management
Team Leadership
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Superdrug that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Superdrug will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Superdrug and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at Superdrug

✨Mastering Brand Knowledge

As we're heading into a part-time retail role at Superdrug, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

✨Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

✨Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

✨Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Superdrug!