Team Leader Apprentice

Team Leader Apprentice

Portsmouth Full-Time No home office possible
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At a Glance

  • Tasks: Lead your team, drive sales, and deliver excellent customer service.
  • Company: Join Superdrug, a leading name in health and beauty, loved for value and fun.
  • Benefits: Enjoy competitive pay, discounts, bonuses, and up to 28 days holiday.
  • Why this job: Gain hands-on experience while developing leadership skills in a vibrant environment.
  • Qualifications: 5 GCSEs including English and maths; retail experience required.
  • Other info: This is a 15-month apprenticeship with clear paths for career progression.

19/23 Palmeston Road, Southsea PO5 3QQ

Salary: £13.00 Per Hour

Hours: 39 per week – 15 Month Contract

Qualification: Retail Team Leader Level 3

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures are on? Leading your team, hitting targets, and progressing your career—it\’s what it\’s all about. Hard work, yes, but rewarding too.

We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people—they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

Here\’s the exciting part: a great day includes

What we look for in our Apprentice Team Leaders

Our apprentice team leaders need more than just management skills. You might be rolling up your sleeves and getting involved one moment, then managing and coaching your team the next—it\’s real think-on-your-feet stuff!

You will learn to support the management team in daily business activities, drive sales, and develop excellent customer service and store standards. You will also work to maximize profit by reducing shrinkage, damages, till errors, and costs.

This experience will prepare you for bigger challenges. Your apprenticeship will cover Leadership, Business, Marketing, Communication, Merchandising, and Diversity. Through workshops, mentoring, and support, you\’ll realize your potential and complete your Apprenticeship.

Our Commitment

Superdrug values our team leaders as future Assistant Managers. We actively develop your skills and offer career progression through our training and apprenticeship programs.

What you\’ll need to succeed

  • Experience in a fast-paced high street retailer
  • Basic understanding of retail KPIs such as sales, profit, and service
  • Confidence, resilience, and ambition, with the ability to help others develop their skills
  • Willingness to travel for off-site workshops
  • Desire to grow within the company and be promoted from within

Qualifications

  • 5 GCSEs graded 4 / C or equivalent, including English and maths
  • No current enrollment in education; available for full-time shifts
  • Have not completed a Team Leader Apprenticeship before
  • Eligible to work in the UK
  • Retail experience of more than 12 months
  • No prior Team Leader or Supervisor experience in retail

Rewards

  • Competitive pay and up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Bonus of up to 25% of your salary
  • Seasonal competitions, team nights out, and more
  • Structured training including workshops, online learning, and one-to-one support
  • Internal promotion opportunities after completion
  • Enhanced sick pay and support for pregnancy loss

Come and be part of something special!

For information on how we manage and store your data, please visit https://www.superdrug.jobs/privacy-policy/

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Team Leader Apprentice employer: Superdrug

Superdrug is an exceptional employer that prioritises the growth and development of its team members, offering a vibrant work culture where fun meets hard work. Located in Southsea, our Team Leader Apprenticeship provides structured training, mentorship, and clear pathways for career progression, all while enjoying competitive pay and generous discounts. Join us to be part of a team that values personality, customer service, and the well-being of its employees.
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Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader Apprentice

✨Tip Number 1

Familiarise yourself with Superdrug's values and culture. Understanding their commitment to customer service and team dynamics will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed challenges or motivated a team in previous roles.

✨Tip Number 3

Prepare to discuss retail KPIs. Brush up on your knowledge of sales, profit, and service metrics, as demonstrating your understanding of these will show your readiness for the role.

✨Tip Number 4

Express your ambition for growth within the company. Be clear about your desire to progress and how this apprenticeship fits into your long-term career goals at Superdrug.

We think you need these skills to ace Team Leader Apprentice

Leadership Skills
Team Management
Customer Service Excellence
Sales Target Achievement
Retail KPI Understanding
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Adaptability in Fast-Paced Environments
Resilience
Ambition and Drive
Merchandising Knowledge
Basic Marketing Principles
Understanding of Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Superdrug is looking for in a Team Leader Apprentice. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your relevant experience in retail, especially any roles where you've demonstrated leadership or teamwork. Use specific examples to showcase your skills in driving sales and customer service.

Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for beauty and health, and your motivation to lead a team. Mention how your previous experiences align with the values of Superdrug and how you can contribute to their success.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.

How to prepare for a job interview at Superdrug

✨Show Your Passion for Beauty and Health

Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.

✨Highlight Your Team Management Skills

Since the role involves leading a team, be prepared to discuss your previous experiences in managing or motivating others. Use specific examples to illustrate how you've successfully supported team members and driven results in a fast-paced environment.

✨Understand Retail KPIs

Familiarise yourself with key retail performance indicators such as sales, profit margins, and customer service metrics. Being able to discuss these concepts will show that you have a solid understanding of what drives success in a retail setting.

✨Demonstrate Your Willingness to Learn

Express your eagerness to grow within the company and take on new challenges. Mention your openness to attending off-site workshops and participating in training programmes, as this aligns with Superdrug's commitment to developing their team leaders.

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