Team Leader Apprentice

Team Leader Apprentice

Shirley Full-Time No home office possible
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Superdrug

At a Glance

  • Tasks: Lead a fun team, drive sales, and deliver excellent customer service.
  • Company: Join Superdrug, a vibrant leader in health and beauty retail.
  • Benefits: Earn £13/hour, enjoy discounts, bonuses, and up to 28 days holiday.
  • Other info: Dynamic environment with competitions and team events throughout the year.
  • Why this job: Kickstart your career with structured training and real progression opportunities.
  • Qualifications: 5 GCSEs including English and maths; retail experience preferred.

Job Details

49 High Street, Shirley, Southampton, Shirley SO15 3NN

Salary: £13.00 per hour

Hours: 39 per week – 15 month contract

Qualification: Retail Team Leader Level 3

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that\’s what it\’s all about. Hard work, yes, but rewarding too.

We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

What we look for in our Apprentice Team Leaders goes beyond just great management skills.

One minute you could be rolling your sleeves up and getting stuck in, the next you could be managing and coaching your team, it is real think on your feet stuff!

You’ll learn how to support the management team in the day to day business activities and driving sales, alongside the development and delivery of excellent customer service and store standards. You’re involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

It\’s a great experience that will prepare you for even bigger challenges. As part of your Apprenticeship programme you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one-to-one support and mentoring, will ensure you will realise your potential and achieve your Apprenticeship.

Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award-winning in‑house training and Apprenticeship team.

What you\’ll need to succeed

  • Experience within a fast-paced high street retailer
  • Basic understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills too
  • You will attend off site workshops throughout your programme so you must be willing to travel
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

You qualify if…

  • You have 5 GCSES\’s grade 4 / C GCSE (or equivalent) including English and maths
  • You are not currently in any form of education, and you are available for full time shifts
  • You HAVEN\’T completed a Team Leader Apprenticeship before
  • You are eligible to work in the UK
  • You have worked in Retail for more than 9 months
  • You haven\’t had any Team Leader or Supervisor experience within Retail

Here’s how you are rewarded

  • Competitive pay and up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Earn a bonus of up to 25% of your salary
  • Competitions throughout the year to win a week\’s wages during seasonal events, team nights out and much more!
  • Fully structured training programme including one-to-one tuition, workshops and online learning
  • Internal progression opportunities on completion
  • Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

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Team Leader Apprentice employer: Superdrug

Superdrug is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where fun meets hard work. With competitive pay, generous discounts, and a fully structured training programme, employees are empowered to develop their skills and advance their careers within a supportive environment. Located in the heart of Shirley, Southampton, Superdrug fosters a sense of community and camaraderie, making it a fantastic place for those passionate about beauty and health to thrive.
Superdrug

Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader Apprentice

✨Tip Number 1

Get to know the company culture! Before your interview, check out Superdrug's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.

✨Tip Number 3

Show off your personality! Superdrug loves a bit of fun, so don’t be afraid to let your character shine through during the interview. Share stories that highlight your motivation and teamwork skills.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader Apprentice

Leadership
Customer Service
Sales Management
Retail Key Performance Indicators
Communication Skills
Team Motivation
Problem-Solving Skills
Resilience
Ambition
Merchandising
Business Acumen
Diversity Awareness
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for beauty and health in your application. Share why you want to be a Team Leader Apprentice at Superdrug and how you can bring that fun energy to the team!

Tailor Your CV: Make sure your CV highlights your retail experience and any relevant skills. We want to know how you've contributed to sales or customer service in the past, so don’t hold back!

Be Yourself: We love personality! Don’t be afraid to let your unique character shine through in your application. Show us how you can motivate others and keep things lively, even when the pressure's on.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!

How to prepare for a job interview at Superdrug

✨Know Your Retail Basics

Brush up on your understanding of retail Key Performance Indicators (KPIs) like sales and customer service. Being able to discuss these metrics confidently will show that you’re serious about the role and understand what drives success in a retail environment.

✨Show Your Leadership Skills

Prepare examples of how you've motivated a team or helped others develop their skills. Superdrug values personality and fun, so think of ways you can demonstrate your ability to lead while keeping the atmosphere positive, even under pressure.

✨Be Ready to Discuss Customer Service

Since excellent customer service is at the heart of Superdrug's mission, come prepared with specific examples of how you've provided great service in the past. Highlight any situations where you turned a negative experience into a positive one for a customer.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programme, internal progression opportunities, or how the team celebrates successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Team Leader Apprentice
Superdrug
Location: Shirley
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