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For Companies At a Glance
- Tasks: Lead a fun team, drive sales, and deliver excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty retail.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and great training opportunities.
- Why this job: Be part of a vibrant team that values personality and hard work while progressing your career.
- Qualifications: Experience in retail management and a passion for helping others develop their skills.
- Other info: Opportunity for career advancement with a strong focus on promoting from within.
Hours: Weekdays, evenings and weekends 16 hours a week with an opportunity to work more hours.
Salary: £13.00 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers. You’ll support the management team in the day-to-day business activities driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About You
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here’s How You Are Rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
Team Leader employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for beauty and health during the interview. Share personal experiences or stories that highlight your enthusiasm for the industry, as this aligns with Superdrug's values.
✨Tip Number 2
Prepare to discuss your previous supervisory or team leader experience in detail. Be ready to provide examples of how you've motivated a team and achieved targets in a fast-paced retail environment.
✨Tip Number 3
Familiarise yourself with retail Key Performance Indicators (KPIs) such as sales and customer service metrics. Being able to speak knowledgeably about these will demonstrate your understanding of the role's responsibilities.
✨Tip Number 4
Emphasise your ability to think on your feet and adapt to changing situations. Share examples of how you've successfully handled pressure in previous roles, as this is crucial for a Team Leader at Superdrug.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory or team leader roles in retail. Use keywords from the job description to demonstrate that you understand what Superdrug is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and health, and explain how your management style aligns with Superdrug's values. Mention specific examples of how you've motivated teams and achieved targets in previous roles.
Showcase Your Skills: Emphasise your understanding of retail Key Performance Indicators (KPIs) and provide examples of how you've successfully driven sales and improved customer service in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Superdrug
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and manage a team. Prepare examples of how you've successfully led a team in the past, focusing on your approach to coaching and developing others.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer service metrics. Be ready to discuss how you can drive these KPIs in your role at Superdrug.
✨Emphasise Your Customer Service Experience
Superdrug values excellent customer service, so be prepared to share specific instances where you've gone above and beyond for customers. Highlight your ability to create a fun and engaging shopping experience.
✨Be Ready to Think on Your Feet
The role requires quick decision-making and adaptability. Prepare for situational questions that test your problem-solving skills and your ability to handle pressure while maintaining team morale.
