Senior Medicines & Prescribing Governance Manager

Location: Superdrug Head Office

Hours: 37.5 | 9.00am - 5.30pm – Hybrid with 2 days working from home and 3 days in the office.

Salary: Competitive + bonus potential (up to 30%) + car allowance

A day includes:

• Leading the development, implementation, and expansion of in‑house health clinic services, ensuring all services are clinically robust, safe, evidence‑based and fully aligned with regulatory and professional standards.
• Acting as the Responsible Supervising Clinician for Yellow Fever services, ensuring full compliance with national standards, maintaining accreditation requirements and providing clinical oversight to safeguard high‑quality patient care.
• Working collaboratively with healthcare services, operations and trading teams to design, implement and continuously optimise new and existing clinical service offerings.
• Providing advanced clinical expertise and input into service expansion decisions.
• Playing a key role in shaping and influencing the strategic direction of Superdrug’s clinic services portfolio.
• Supporting the embedding of robust clinical governance frameworks within clinic services.
• Evaluating service performance, patient outcomes and clinical quality to drive continuous improvement and innovation across the clinic portfolio.
• Acting as a clinical leader and subject matter expert, providing guidance and support to internal stakeholders on matters relating to medicines and clinic‑based care.

Key Responsibilities

• Lead on the creation, development and continuous improvement of clinic‑based healthcare services.
• Strategically develop in‑house clinic services in collaboration with the healthcare services team.
• Review, authorise, write and sign off Patient Group Directions (PGDs) and Patient Specific Directions (PSDs).
• Act as the subject matter expert and provide complex clinical advice and decision‑making support across clinic services.
• Develop, review and approve clinic policies, procedures and guidance documentation.
• Support regulatory compliance across all health clinic services.
• Represent the organisation at external stakeholder groups, professional forums and conferences.
• Contribute to and support clinical governance frameworks and assurance processes.
• Manage the health clinics development cost centre, ensuring effective budget oversight and resource utilisation.

Safeguarding our Patients

• Ensure the design, development and delivery of clinic services consistently operate in line with all relevant regulatory, legal and professional requirements.
• Embed and support robust clinical governance processes to maintain high standards of patient safety, clinical effectiveness and quality of care.
• Provide clinical leadership in the review and investigation of incidents, complaints and near misses.
• Ensure all PGDs, policies and clinical procedures are safe, evidence‑based, up‑to‑date and subject to regular review.
• Support the development and maintenance of risk management frameworks.
• Monitor and evaluate clinical outcomes, service performance and patient feedback.
• Provide expert clinical advice to support teams in managing complex patient safety issues and governance queries.
• Champion a culture of safety, openness and continuous learning.

Supporting our People

• Develop, review and deliver high‑quality clinical training programmes.
• Support the ongoing development of the medicines and prescribing team.
• Promote and embed a culture of continuous professional development and clinical excellence.
• Facilitate and contribute to internal and external training events, workshops and education sessions.
• Identify training needs through service evaluation, incident trends and governance activities.
• Provide coaching and professional support to healthcare colleagues.
• Support the implementation of competency frameworks and training assurance processes.
• Act as a clinical role model, championing high standards of patient care, professionalism and collaborative working.

Benefits

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities.
• Company pension matching and bonus.
• Stream – a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK.
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

What you'll need to succeed

• GPhC‑registered pharmacist (essential).
• Independent Prescriber qualification (essential).
• Strong and demonstrable experience in medicines governance, prescribing and clinical service delivery.
• Proven track record in the development, implementation and continuous improvement of healthcare services.
• Experience in reviewing, authorising and maintaining PGDs and associated prescribing frameworks.
• Ability to provide complex clinical advice and autonomous decision‑making.
• Strong understanding of regulatory, legal and professional frameworks.
• Excellent stakeholder engagement and influencing skills.
• Sound financial awareness, with experience managing or contributing to budgets.
• Demonstrable commitment to continuous professional development.
• Willingness and ability to represent the organisation externally.
• Highly developed communication, organisational and analytical skills.

Closing date for applications: 26th June 2026