At a Glance
- Tasks: Lead business analysis for key applications, translating needs into actionable requirements.
- Company: Join a dynamic retail company focused on innovation and technology.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of transformative projects that shape the future of retail while developing your skills.
- Qualifications: 3+ years in business analysis, tech-savvy, and retail experience preferred.
- Other info: Opportunity to manage and mentor junior analysts in a supportive environment.
The predicted salary is between 36000 - 60000 ยฃ per year.
Overview
๐Join Superdrug Head Office- Make a Real Difference Every Day!๐ Location: East Croydon area | Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our office close to East Croydon Station. Salary: Competitive.
Why Superdrug? Passionate about Beauty and Health? Our Head Office is a fantastic environment filled with hundreds of brilliant personalities. Weโre a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people โ they make the difference. Weโre all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Job Purpose
To work with the IT team and the wider business to identify, develop and implement improvements to complex technical systems and business processes. This will mean building a strong understanding of the business and forging productive working relationships with key stakeholders. You will then need to analyse the information you have gathered and use this to propose solutions, supporting your propositions with functional and systems design specifications. In addition, you will be involved throughout the development, delivery and testing phases, so will be able to influence the outcome of projects. Mentors junior team members.
Key Accountabilities
- Mentor internal IT team members in team using best practices
- Support business stakeholders with early business case production including business, technical and financial feasibility assessment
- Coach the business around how to articulate their business requirements and associated business benefits
- Act as a Business Analyst on critical IT Projects completing typical BA tasks including:
- Understanding and documenting business processes and workflows and their relationships to current and future software solutions
- Identifying, documenting and validating integration and data requirements across systems to ensure endโtoโend solution coherence
- Partnering with business users to fully surface their requirements; conducting interviews with key project stakeholders, documenting and presenting the results
- Assisting business users, project managers and IT leadership in optimising the scope, benefits and risks of proposed projects; help manage expectations of users and management
- Analyzing the impact of change requests
- Supporting traceability from requirements through to QA; assisting in the definition of test plans and testing strategies and in the creation of test cases
- Assisting in the definition of roll out, training and user support plans
- Creating and/or reviewing manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audience
- Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards
Special Requirements
- 6-8 years experience working as a Business Analyst
- Related Business Analyst work experience involved in large scale business transformation projects, and use of structured Business Analysis methodologies for multi-million pound projects
- Experience working and implementing projects in a Retail based environment
- Understanding of Retail / Warehouse Management Systems and Processes
- Flexibility to travel
Position In Organisation
Reports to Business Systems Analysis Manager & RPA Product Manager
Customer Contacts
Internal: Business project managers, Project Sponsors and Stakeholders, Project team, Other ASW colleagues worldwide
External: Application suppliers, Software suppliers
Person Specification
- Experience Essential: Proven Business Analyst experience involved in large scale business transformation projects in a retail environment
- Qualifications โAโ Level Or Equivalent โ Essential: BCS Business Analysis Certification. Desirable: Degree level
- Skills & Knowledge Related Business Analyst work experience involved in large scale business transformation projects, and use of structured Business Analysis methodologies for multi-million pound projects; Strong business focused Business Analyst with expertise in Requirements Development and Reporting; Experience of translating strategy and concepts into practical documentation; Proficiency in business process mapping and analysis; Strong analytical, problem solving and negotiation skills; Good planning and time management skills; IT literate with MS Office; Strong written, oral communication and presentation skills; Ability to work in changing situations and priorities; Ability to work within a team; Experience of Systems Analysis, Data Modelling and/or Service Management assignments; Proficient knowledge of structured Business Analysis methodologies
Whatโs In It For You
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home
- Company pension matching and bonus
- We offer Stream โ a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world\\\โs largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
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Senior Business Analyst employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Senior Business Analyst
โจTip Number 1
Network with professionals in the retail and business analysis sectors. Attend industry events or webinars to connect with potential colleagues and stakeholders who can provide insights into the role and the company culture at StudySmarter.
โจTip Number 2
Familiarise yourself with the latest trends in business analysis and retail technology. Being knowledgeable about tools and methodologies relevant to the role will help you stand out during discussions with our hiring team.
โจTip Number 3
Prepare to discuss your experience with end-to-end project lifecycles. Be ready to share specific examples of how you've successfully managed requirements and collaborated with delivery teams in previous roles.
โจTip Number 4
Showcase your ability to drive continuous improvement. Think of instances where you've implemented best practices in business analysis and be prepared to discuss how these experiences can benefit our team at StudySmarter.
We think you need these skills to ace Senior Business Analyst
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis, particularly in retail. Emphasise your end-to-end development lifecycle experience and any specific projects that align with the responsibilities of the Senior Business Analyst role.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences meet the key responsibilities outlined in the job description. Use specific examples to demonstrate your ability to build relationships with stakeholders and manage business requirements effectively.
Showcase Technical Skills: Since the role requires a tech-savvy individual, mention your familiarity with data structures like JSON and XML. Provide examples of how you've used these skills in previous roles to support business needs or improve processes.
Highlight Leadership Experience: If you have experience managing or mentoring other analysts, be sure to include this in your application. Discuss how you've driven best practices in business analysis and contributed to team development, as this is a key aspect of the Senior Business Analyst position.
How to prepare for a job interview at Superdrug
โจUnderstand the Business Needs
Before the interview, take time to research the company and its business model. Be prepared to discuss how you can translate business needs into actionable requirements, showcasing your understanding of their short, medium, and long-term goals.
โจShowcase Your Technical Knowledge
As a Senior Business Analyst, being tech-savvy is crucial. Brush up on data structures like JSON and XML, and be ready to discuss how your technical skills can support the delivery teams in understanding requirements.
โจDemonstrate Leadership Skills
Since the role involves managing a small team of BAs, prepare examples of how you've coached or guided others in best practices. Highlight your experience in setting performance targets and providing feedback.
โจPrepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of specific instances where you've successfully managed project demands, refined backlogs, or facilitated cross-functional alignment, and be ready to share these experiences.