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For Companies At a Glance
- Tasks: Lead a fun team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, loved for value and friendly service.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Why this job: This role offers growth opportunities and a chance to make a difference in retail.
- Qualifications: Experience in retail management is ideal; confidence and ambition are key.
- Other info: Training provided for piercing services; we promote from within!
Location: Units 14 & 15 Palace Exchange, Enfield EN2 6BS
Hours: 24 hours a week with an opportunity to work more hours.
Salary: £13.15 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers.
- You’ll support the management team in the day-to-day business activities
- Driving sales, alongside the development and delivery of excellent customer service and store standards.
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!
Here’s how you are rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams or driven sales in similar settings.
✨Tip Number 3
Prepare to discuss key performance indicators (KPIs) relevant to retail. Show that you understand how to drive sales, manage costs, and improve customer service metrics.
✨Tip Number 4
Demonstrate your ability to motivate and develop others. Think of instances where you've coached team members or improved team dynamics, as this is crucial for a supervisory role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight key responsibilities and required skills that match your experience.
Tailor Your CV: Customise your CV to reflect your supervisory or team leader experience in retail. Use specific examples that demonstrate your ability to drive sales, manage a team, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your motivation to lead a team. Mention how your personality aligns with Superdrug's values and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's core values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to think on your feet.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators such as sales, profit, and customer service metrics. Be ready to discuss how you have used these metrics in previous roles to drive success and improve store standards.
✨Be Ready to Discuss Customer Service
Superdrug places a strong emphasis on excellent customer service. Prepare to share examples of how you've gone above and beyond for customers in the past, and be ready to discuss how you would maintain high service standards in this role.
