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- Tasks: Lead a fun team while driving sales and delivering excellent customer service.
- Company: Superdrug is a leading health and beauty retailer, passionate about customer care.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and great training opportunities.
- Why this job: Join a vibrant team that values personality and promotes from within.
- Qualifications: Experience in retail management and a passion for helping others succeed.
- Other info: Flexible hours with potential for more; training provided for additional services.
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Location: Unit 2 15/27 15/27 Merseyway, Shopping Centre, Stockport SK1 1QW
Hours: 16 hours a week with an opportunity to work more hours.
Salary: ÂŁ13.15 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers.
- You’ll support the management team in the day-to-day business activities
- Driving sales, alongside the development and delivery of excellent customer service and store standards.
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About You
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!
Here’s How You Are Rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go towww.superdrug.jobs/privacy-policy/
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be ready to showcase how your personality aligns with these aspects during any interactions.
✨Tip Number 2
Prepare to discuss your experience in managing teams and driving sales. Think of specific examples where you've successfully motivated a team or improved store performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Network with current or former employees of Superdrug if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to demonstrate your understanding of retail KPIs. Brush up on key metrics like sales, profit, and customer service standards, as being knowledgeable about these will show your commitment to the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight key responsibilities and required skills, such as team leadership and sales management.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail supervision or team leadership. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, along with your motivation to lead a team. Mention how your skills align with Superdrug's values and goals.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales targets met or improved customer service ratings. This will help you stand out as a strong candidate.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.
✨Highlight Your Leadership Skills
As a Retail Supervisor, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed or coached others in previous roles, focusing on your ability to drive sales and maintain high customer service standards.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with retail KPIs such as sales, profit margins, and customer satisfaction. Be ready to discuss how you have used these metrics in past positions to improve performance and achieve targets.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to think on your feet, manage conflicts, or adapt to changing situations, and be prepared to share these experiences.
