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- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, known for its fun and friendly atmosphere.
- Benefits: Enjoy up to 28 days holiday, 30% discount, excellent training, and real-time pay tracking with Wagestream.
- Why this job: This role offers growth opportunities and the chance to make a real impact in retail.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key!
- Other info: Training for piercing services is provided; we promote from within!
Hours: 20 hours a week with an opportunity to work more hours. Salary: £12.40 Per Hour.
Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role: What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team; it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers. You'll support the management team in the day-to-day business activities driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you: Ideally supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators; including sales, profit and service. Confidence, resilience and ambition with the ability to help others to develop and improve their skills. Willingness to carry out piercing services for our customers (training provided and not essential as part of the role). Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug, to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here's how you are rewarded: Up to 28 days holiday, Up to 30% discount for you and a nominated friend or family member, Excellent training, Great sales incentives, Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support. Come and be part of something special!
Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be ready to showcase how your personality aligns with these aspects during any interactions.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team in a fast-paced environment. Highlight situations where you motivated your team or improved performance under pressure.
✨Tip Number 3
Understand the retail Key Performance Indicators (KPIs) relevant to the role. Be ready to discuss how you've successfully driven sales or improved customer service in previous positions.
✨Tip Number 4
Show enthusiasm for personal development and training opportunities. Express your willingness to learn new skills, such as piercing services, which can set you apart from other candidates.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Supervisor at Superdrug. Highlight your relevant experience in managing teams and driving sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your supervisory experience, understanding of retail KPIs, and any achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate a team. Use specific examples from your past experiences to demonstrate how you can contribute to Superdrug's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's core values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to think on your feet.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators such as sales, profit margins, and customer service metrics. Be ready to discuss how you have used these metrics in previous roles to drive success and improve store standards.
✨Be Ready for Practical Scenarios
Expect to engage in role-playing or situational questions that assess your problem-solving skills. Think about how you would handle common retail challenges, such as managing a busy store or addressing customer complaints, to demonstrate your readiness for the role.
