Retail Supervisor

Retail Supervisor

Scarborough Full-Time 27360 - 36480 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun team, drive sales, and ensure top-notch customer service.
  • Company: Superdrug is a leading health and beauty retailer, passionate about delivering value and friendly service.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, excellent training, and financial management tools.
  • Why this job: Join a vibrant team, develop your skills, and pave the way for future promotions.
  • Qualifications: Experience in retail supervision, understanding of KPIs, and a passion for motivating others.
  • Other info: Opportunity to learn piercing services with training provided; apply now to make a difference!

The predicted salary is between 27360 - 36480 £ per year.

Location: Units 2 & 3 103-105, Westborough, Scarborough, Yorkshire YO11 1LD

Hours: 16 hours a week with an opportunity to work more hours - Fixed Term

Salary: £13.00 Per Hour

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team under pressure? Leading your team, hitting targets, and progressing your career—that's what it's all about. Hard work, but rewarding. We prioritise our customers and teams, aiming to be the best in accessible health & beauty, loved for value, choice, friendly advice, service, and fun. Our success comes from our people—they make the difference. We value personality, having fun, and working hard to deliver That Superdrug feeling!

The Role

  • Support the management team in daily business activities
  • Drive sales and deliver excellent customer service and store standards
  • Maximise profit by reducing shrinkage, damages, errors, and costs

About You

  • Experience in supervisory or team leading roles within fast-paced retail
  • Understanding of retail KPIs like sales, profit, and service
  • Confidence, resilience, ambition, and the ability to develop others
  • Willingness to carry out piercing services (training provided, not essential)

Success in this role can lead to promotion opportunities. Join us to make a difference in the Health & Beauty Retail sector. Apply now—we want to hear from you!

Rewards

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family
  • Excellent training
  • Great sales incentives
  • Access Wagestream to track earnings and manage money
  • Enhanced sick pay and pregnancy loss support

Be part of something special!

Retail Supervisor employer: Superdrug

Superdrug is an exceptional employer, offering a vibrant work culture in Scarborough that prioritises both employee well-being and customer satisfaction. With competitive benefits such as up to 28 days of holiday, generous discounts, and excellent training opportunities, we empower our Retail Supervisors to thrive and progress within the company. Join us to be part of a dynamic team where your contributions are valued, and you can truly make a difference in the health and beauty retail sector.
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Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team dynamics will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully led teams or improved sales, as this will demonstrate your capability for the Retail Supervisor role.

✨Tip Number 3

Prepare to discuss retail KPIs and how you've used them to drive performance in previous roles. Showing your understanding of metrics like sales and profit will set you apart from other candidates.

✨Tip Number 4

Network with current or former Superdrug employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Retail Supervisor

Leadership Skills
Customer Service Excellence
Sales Target Achievement
Team Motivation
Retail KPI Understanding
Conflict Resolution
Time Management
Inventory Management
Communication Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments
Training and Development of Team Members
Resilience under Pressure
Basic Financial Acumen

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight key responsibilities and required skills, such as experience in supervisory roles and understanding retail KPIs.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills that match the job requirements. Use specific examples from your past roles that demonstrate your ability to lead a team, drive sales, and provide excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your motivation to work at Superdrug. Mention how your personality aligns with their values and how you can contribute to creating 'That Superdrug feeling'.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.

How to prepare for a job interview at Superdrug

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry, especially in health and beauty. Share any personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at Superdrug.

✨Demonstrate Leadership Skills

As a Retail Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in previous roles. Highlight your ability to maintain a fun atmosphere while achieving targets.

✨Understand Retail KPIs

Familiarise yourself with key performance indicators relevant to retail, such as sales figures, customer service metrics, and profit margins. Be ready to discuss how you have used these metrics to drive success in past positions.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you successfully managed challenges in a fast-paced retail environment and be prepared to share those stories.

Retail Supervisor
Superdrug
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  • Retail Supervisor

    Scarborough
    Full-Time
    27360 - 36480 £ / year (est.)

    Application deadline: 2027-06-15

  • S

    Superdrug

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