Retail Supervisor

Retail Supervisor

Birkenhead Full-Time No home office possible
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At a Glance

  • Tasks: Lead a fun team while driving sales and delivering excellent customer service.
  • Company: Join Superdrug, a top name in health and beauty, loved for value and friendly service.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
  • Why this job: This role offers growth opportunities and a chance to make a difference in retail.
  • Qualifications: Experience in retail management is ideal; confidence and ambition are key.
  • Other info: Training provided for piercing services; we promote from within!

Bidston New Retail Park - New Store - Various Shifts Available

Hours: 16 + hours a week with an opportunity to work more hours.

Salary: £13.00 Per Hour.

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team; it is real think-on-your-feet stuff! We recognise you are Superdrug's future Store Managers. You’ll support the management team in the day-to-day business activities, driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

About You

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!

Here’s How You Are Rewarded

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Great sales incentives
  • Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

Retail Supervisor employer: Superdrug

Superdrug is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that emphasises fun, collaboration, and customer focus, employees enjoy generous benefits such as up to 28 days of holiday, substantial discounts, and excellent training opportunities. Located at Bidston New Retail Park, this role not only offers a chance to lead and inspire but also paves the way for career progression within a company that values its people and promotes from within.
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Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight any previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams or improved sales, as this will demonstrate your capability for the role.

✨Tip Number 3

Prepare to discuss Key Performance Indicators (KPIs) relevant to retail. Showing that you understand how to drive sales and manage costs will set you apart from other candidates.

✨Tip Number 4

Be enthusiastic about the beauty and health sector. Your passion can shine through in conversations, making you a more appealing candidate who fits well with Superdrug's mission.

We think you need these skills to ace Retail Supervisor

Team Leadership
Customer Service Excellence
Sales Management
Retail Operations Knowledge
Performance Monitoring
Coaching and Development Skills
Problem-Solving Skills
Resilience and Adaptability
Understanding of Key Performance Indicators (KPIs)
Inventory Management
Communication Skills
Time Management
Ability to Work Under Pressure
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight key responsibilities and required skills that match your experience.

Tailor Your CV: Customise your CV to reflect your supervisory or team leader experience in retail. Use specific examples that demonstrate your ability to drive sales, manage a team, and deliver excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your motivation to lead a team. Mention how your personality aligns with Superdrug's values and culture.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Superdrug

✨Show Your Passion for Beauty and Health

Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as these are key qualities Superdrug is looking for in a Retail Supervisor.

✨Understand Retail KPIs

Familiarise yourself with retail Key Performance Indicators such as sales, profit, and customer service metrics. Be ready to discuss how you have used these indicators in previous roles to drive success and improve store performance.

✨Be Ready to Think on Your Feet

Since the role involves dynamic problem-solving, prepare to discuss scenarios where you've had to think quickly and adapt to changing circumstances. This will showcase your resilience and ability to handle pressure, which is crucial for a supervisory position at Superdrug.

Retail Supervisor
Superdrug
Location: Birkenhead
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