At a Glance
- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, known for value and fun.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Why this job: This role offers growth opportunities and a chance to make a difference in retail.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key.
- Other info: Training provided for piercing services; we promote from within!
Hours: 16 hours a week with an opportunity to work more hours.
Salary: £13.30 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure\’s on? Leading your team, hitting targets, progressing your career, that\’s what it\’s all about. Hard work, yes, but rewarding too. We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.
Our success comes from our people – they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team; it is real think-on-your-feet stuff! We recognize you are Superdrug\’s future Store Managers.
- Support the management team in the day-to-day business activities.
- Drive sales, alongside the development and delivery of excellent customer service and store standards.
- Maximize profit by working hard to reduce shrinkage, damages, till errors, and costs.
About You
- Ideally, supervisory or team leader experience within a fast-paced high street retailer.
- Understanding of retail Key Performance Indicators; including sales, profit, and service.
- Confidence, resilience, and ambition with the ability to help others develop and improve their skills.
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
We want you, together with Superdrug, to help make a difference in the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here\’s How You Are Rewarded
- Up to 28 days holiday.
- Up to 30% discount for you and a nominated friend or family member.
- Excellent training.
- Great sales incentives.
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss support.
Come and be part of something special!
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Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Show your passion for beauty and health during the interview. Share personal experiences or stories that highlight your enthusiasm for the industry, as this aligns with Superdrug's values.
✨Tip Number 2
Prepare to discuss your previous supervisory or team leader experience in detail. Be ready to provide examples of how you've motivated a team and handled pressure, as these are key qualities they are looking for.
✨Tip Number 3
Familiarize yourself with retail Key Performance Indicators (KPIs) such as sales and customer service metrics. Being able to speak knowledgeably about these will demonstrate your understanding of the role and its responsibilities.
✨Tip Number 4
Express your willingness to learn and adapt, especially regarding new services like piercing. Highlighting your openness to training shows that you're committed to growing within the company.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Retail Supervisor at Superdrug. Highlight your relevant experience in retail management and how it aligns with their expectations.
Show Your Passion: Express your passion for beauty and health in your application. Share specific examples of how you've motivated teams in high-pressure situations and created a fun work environment.
Highlight Key Skills: Emphasize your understanding of retail Key Performance Indicators (KPIs) such as sales, profit, and customer service. Provide concrete examples of how you've driven sales and improved store standards in previous roles.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the qualities Superdrug is looking for. Use keywords from the job description and ensure your documents are clear, concise, and free of errors.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with Superdrug's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to think on your feet.
✨Understand Retail KPIs
Familiarize yourself with key retail performance indicators such as sales, profit, and customer service metrics. Be ready to discuss how you have used these metrics in previous roles to drive success and improve store standards.
✨Emphasize Team Development
Highlight your experience in coaching and developing team members. Share strategies you've used to help others improve their skills, as Superdrug values leaders who invest in their team's growth.