Retail Supervisor

Retail Supervisor

East Horsley Full-Time No home office possible
Go Premium
Superdrug

At a Glance

  • Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
  • Company: Join Superdrug, a leading name in health and beauty, known for fun and friendly service.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
  • Why this job: This role offers growth opportunities and a chance to make a difference in retail.
  • Qualifications: Experience in retail management or team leadership is preferred; confidence and ambition are key.
  • Other info: Training provided for piercing services; we promote from within for top achievers.

Location: New Store Opening Guildford Ladymead Retail Park

Hours: Weekdays, Evenings and Weekends – Full time and part time roles with opportunity to work more hours.

Salary: £12.40 Per Hour

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that\’s what it\’s all about. Hard work, yes, but rewarding too. We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug\’s future Store Managers.

  • You\’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

About you

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!

Here\’s how you are rewarded

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Great sales incentives
  • Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/ #J-18808-Ljbffr

Retail Supervisor employer: Superdrug

Superdrug is an exceptional employer that prioritises the well-being and development of its team members, offering a vibrant work culture where hard work is rewarded with opportunities for career progression. Located in the bustling Guildford Ladymead Retail Park, employees enjoy competitive pay, generous discounts, and comprehensive training, all while being part of a fun and dynamic team dedicated to delivering outstanding customer service. With a strong commitment to promoting from within, Superdrug empowers its staff to grow and thrive in the health and beauty retail sector.
Superdrug

Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples from your past experience that showcase your leadership skills and ability to motivate a team. Highlight situations where you successfully managed challenges in a fast-paced retail environment.

✨Tip Number 3

Research the latest trends in health and beauty retail. Being knowledgeable about current products and services can impress your interviewers and show your passion for the industry.

✨Tip Number 4

Network with current or former employees of Superdrug if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Retail Supervisor

Team Leadership
Customer Service Excellence
Sales Management
Retail Operations Knowledge
Performance Monitoring
Coaching and Development
Problem-Solving Skills
Communication Skills
Resilience
Time Management
Understanding of Retail KPIs
Adaptability
Conflict Resolution
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight your relevant experience and skills that align with their requirements.

Tailor Your CV: Customise your CV to reflect your supervisory or team leader experience in retail. Use specific examples of how you've driven sales, improved customer service, or managed a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate a team. Mention how you can contribute to Superdrug's success and culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Superdrug

✨Show Your Passion for Beauty and Health

Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as these are key qualities they are looking for in a Retail Supervisor.

✨Understand Retail KPIs

Familiarise yourself with retail Key Performance Indicators such as sales, profit, and customer service metrics. Be ready to discuss how you have used these indicators in previous roles to drive success and improve store performance.

✨Be Ready to Think on Your Feet

Since the role involves dynamic responsibilities, prepare to showcase your problem-solving skills. Think of scenarios where you had to adapt quickly to changing circumstances and how you managed to keep the team motivated and focused under pressure.

Retail Supervisor
Superdrug
Location: East Horsley
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>