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- Tasks: Lead a fun team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty retail, loved for its value and friendly service.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Other info: Training provided for piercing services; we promote from within for top achievers.
- Why this job: This role offers growth opportunities and a chance to make a difference in the retail sector.
- Qualifications: Previous supervisory experience in retail is ideal; confidence and ambition are key.
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Location- Unit 16B Crown Point North Retail Park, Worthington Way, Denton M34 3LF
Hours: 20 hours a week with an opportunity to work more hours.
Salary: ÂŁ13.00 Per Hour.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers.
- You’ll support the management team in the day-to-day business activities
- Driving sales, alongside the development and delivery of excellent customer service and store standards.
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About You
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!
Here’s How You Are Rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go towww.superdrug.jobs/privacy-policy/
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Supervisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be ready to showcase how your personality aligns with these aspects during any interactions.
✨Tip Number 2
Highlight your experience in fast-paced retail environments. Be prepared to discuss specific examples of how you've successfully managed teams or driven sales in previous roles.
✨Tip Number 3
Demonstrate your understanding of retail Key Performance Indicators (KPIs). Knowing how to maximise profit and reduce costs will show that you’re not just a great leader but also a savvy business person.
✨Tip Number 4
Be ready to discuss your coaching and development skills. Superdrug is looking for someone who can help others grow, so think of ways you've supported team members in the past.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight your relevant experience and skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your supervisory or team leader experience in retail. Use keywords from the job description, such as 'driving sales' and 'excellent customer service', to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, along with your ability to motivate a team. Share specific examples of how you've successfully managed teams and met targets in previous roles.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your impact in previous positions. For example, mention any sales targets you exceeded or improvements in customer satisfaction ratings.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.
✨Highlight Your Leadership Skills
As a Retail Supervisor, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed or coached others in previous roles, focusing on your ability to inspire and drive results under pressure.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with retail KPIs such as sales, profit, and customer service metrics. Be ready to discuss how you have used these indicators to improve performance in past positions, showcasing your analytical skills and business acumen.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you had to think on your feet, manage conflicts, or enhance customer satisfaction, and be prepared to share those stories.