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- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Superdrug is a leading Health & Beauty retailer focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and generous leave options.
- Why this job: Inspire others while having fun in a dynamic retail environment with growth opportunities.
- Qualifications: Previous retail management experience and a passion for beauty and health products required.
- Other info: Flexible shifts and excellent training provided; potential for future career progression.
The predicted salary is between 30000 - 40000 £ per year.
Location: HILL ST CTR M\’BORO
Hours per Week: 39 hours
Shift pattern: Full-time – flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.
Salary: Up to £.00 per annum
Why Superdrug?
- Are you someone who enjoys inspiring others in your team?
- Do you enjoy managing a team to deliver great customer service?
- And are you someone with a good head for business who also knows how to have fun?
If so, read on…
Our Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn’t hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve.
If you like the sound of this, can see yourself managing and motivating others, then this job is for you…
About you
- You love watching others succeed in their careers
- You thrive on hitting key performance indicators and achieving sales & profit goals
- You appreciate the importance of great customer service and get satisfaction from exceeding your customers’ expectations
- Your previous retail experience in roles such as, Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking.
What’s in it for you?
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling!
- Competitive Salary up to £XX,XXX per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities – Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you…!
Retail Store Manager employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding what makes us tick will help you align your answers during the interview, showcasing how you can contribute to our team and enhance the customer experience.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your leadership skills and ability to motivate a team. Highlight specific instances where you exceeded sales targets or improved customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research current trends in the health and beauty sector. Being knowledgeable about popular products and customer preferences will not only impress us but also show your passion for the industry, which is crucial for a Store Manager.
✨Tip Number 4
Practice your communication skills. As a Store Manager, you'll need to inspire and lead your team while also engaging with customers. Being able to articulate your thoughts clearly and confidently will set you apart during the interview process.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience. Focus on your achievements in previous roles, especially those related to team leadership, customer service, and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty and health sector. Mention specific examples of how you've inspired teams and exceeded customer expectations in past positions.
Highlight Key Skills: In your application, emphasise skills such as team management, customer service excellence, and business acumen. Use keywords from the job description to align your application with what Superdrug is looking for.
Prepare for the Interview: Think about potential interview questions related to team motivation and customer service. Prepare examples from your experience that demonstrate your ability to lead and achieve results in a retail environment.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry, especially in beauty and health products. Share specific examples of how you've successfully managed teams or improved customer experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of instances where you've inspired others to achieve their goals or overcome challenges, as this aligns with what they are looking for in a Store Manager.
✨Know Your Numbers
Be ready to talk about key performance indicators (KPIs) and how you've met or exceeded sales targets in the past. This shows that you understand the business side of retail and can drive results.
✨Emphasise Customer Service Excellence
Highlight your commitment to outstanding customer service. Prepare examples of how you've gone above and beyond to exceed customer expectations, as this is crucial for the role.
