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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve sales targets.
- Company: Superdrug is a leading health and beauty retailer dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, staff discounts, bonus opportunities, and flexible working hours.
- Why this job: Join a fun, dynamic team and make a real impact in the retail sector.
- Qualifications: Previous retail experience in supervisory roles is essential; passion for beauty and health is a plus.
- Other info: Access to Wagestream for real-time earnings tracking and financial management.
The predicted salary is between 28000 - 42000 £ per year.
Location: WESTFIELD STRATFORD CITY
Hours per Week: 39 hours
Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.
Salary: Up to £35,000 per annum
Why Superdrug?
- Are you someone who enjoys inspiring others in your team?
- Do you enjoy managing a team to deliver great customer service?
- Are you someone with a good head for business who also knows how to have fun?
The Role
Our Assistant Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales. A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
About You
- You love watching others succeed in their careers
- You thrive on hitting key performance indicators and achieving sales & profit goals
- You appreciate the importance of great customer service and get satisfaction from exceeding your customers' expectations
- Your previous retail experience, in roles such as a Retail Supervisor, Assistant Manager or similar, brings us fresh thinking.
What’s in it for you?
- Competitive Salary up to £32,000 per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Get instant access to Wagestream.
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Retail Assistant Manager employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarise yourself with Superdrug's values and mission. Understanding their focus on customer service and team development will help you align your answers during the interview, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your ability to lead a team and achieve sales targets. Highlighting specific achievements can set you apart from other candidates.
✨Tip Number 3
Show your passion for beauty and health products during the interview. Being knowledgeable about current trends and products can impress the hiring managers and show that you're genuinely interested in the role.
✨Tip Number 4
Be ready to discuss how you would motivate your team to exceed customer expectations. Think of strategies or initiatives you've implemented in the past that led to improved customer satisfaction and team performance.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in management roles. Emphasise your ability to inspire and lead a team, as well as your achievements in customer service and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty and health sector. Mention specific examples of how you've successfully managed teams and exceeded sales targets in previous roles.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as team leadership, customer service excellence, and business acumen. Use keywords from the job listing to make your application stand out.
Prepare for the Interview: While this is part of the application process, it's crucial to prepare for potential interview questions. Think about how you would motivate your team, handle customer complaints, and drive sales growth, as these are key aspects of the role.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry, especially in beauty and health products. Share any personal experiences or stories that highlight your passion and how it drives your work.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss specific situations where you motivated your team to achieve targets or improve customer service, showcasing your ability to inspire others.
✨Know the Company and Its Values
Research Superdrug's mission and values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals, particularly in enhancing customer satisfaction.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific retail scenarios, such as managing stock levels or dealing with difficult customers. Practise your responses to demonstrate your problem-solving skills and customer service focus.
