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- Tasks: Lead a team to deliver exceptional customer experiences and boost sales.
- Company: Superdrug is a leading health and beauty retailer, passionate about customer service.
- Benefits: Enjoy competitive pay, up to 33 days holiday, and discounts for you and friends.
- Why this job: Join a fun, supportive team with real career progression and exciting challenges.
- Qualifications: Retail management experience and a passion for beauty and health products required.
- Other info: Training in ear and nose piercing provided; great opportunity for personal growth.
The predicted salary is between 27800 - 39000 £ per year.
Salary: £27,800
Hours: 39 per week
Location: Unit 5A White Rose Centre, Leeds LS11 8LL GBR
Why Superdrug?
Passionate about beauty and health? Could you keep one of our stores running smoothly and keep a smile on everyone's face? As Assistant Manager, you'll make sure customers have a great shopping experience. Supporting and motivating your team is vital for an Assistant Manager, while looking for ways to boost sales profits - a good head for business is a must!
We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
Here's the exciting bit... a great day includes:
- A Superdrug Assistant Manager's role is all about delivering an exceptional shopping experience through your people.
- You will need to create a day-to-day working environment that is warm, supportive and friendly.
- You will use your great delegation skills to get the job done.
- No day will ever be the same so it is real think on your feet stuff!
- You will work alongside your Store Manager to lead your team to beat sales and service targets.
- You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
- You will enjoy learning about new products and services and sharing this knowledge with your team and customers to drive sales.
To support your development, you'll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store. It is a great experience that will prepare you for even bigger challenges. Superdrug Assistant Managers are extremely important to us; we recognise that you are our future Store Managers. We will actively develop your skills and offer real career progression supported by our excellent in-house training schemes.
What you'll need to succeed:
- Retail Supervisor/Assistant Management experience with a fast-moving high street retailer
- Worked with or have an interest in beauty, fragrance and health products
- Supporting in the delivery of exceptional customer service
- Coaching and developing a team to deliver high operational standards and results
- Managing/supervising various team sizes
- Understanding of retail Key Performance Indicators; sales, profit & loss and service
- Willingness to carry out piercing services for our customers (training provided)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
Here's how you are rewarded:
- Competitive pay and up to 33 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Earn a bonus of up to 25% of your salary
- Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more
- Excellent training
- Internal progression opportunities
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Come and be part of something special!
For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/
Retail Assistant Manager employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarise yourself with Superdrug's values and customer service approach. Understanding their commitment to providing a friendly and fun shopping experience will help you align your answers during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and developing staff, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Research the latest trends in beauty and health products. Being knowledgeable about the industry will not only impress your interviewers but also show your passion for the role.
✨Tip Number 4
Think about ways you've previously boosted sales or improved customer satisfaction. Be ready to discuss specific strategies you've implemented, as this demonstrates your business acumen.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant Manager position. Tailor your application to highlight your relevant experience in retail management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail supervisory or management experience. Use bullet points to detail your achievements, such as sales targets met or team development initiatives you led.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty and health, and explain why you want to work at Superdrug. Mention specific examples of how you've successfully managed teams and improved customer experiences in the past.
Showcase Your Personality: Superdrug values personality and a fun working environment. Make sure your application reflects your enthusiasm and ability to create a warm, supportive atmosphere for both customers and team members.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the products Superdrug offers, as this will demonstrate your genuine passion for the role.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll be expected to support and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to delegate tasks and create a positive working environment.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and profit margins. Be ready to discuss how you have previously contributed to achieving these metrics in your past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Prepare scenarios where you had to handle difficult customer situations or make quick decisions to ensure smooth store operations.