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- Tasks: Join our team as an Online Operations Pharmacist, focusing on customer service and online order management.
- Company: Superdrug is a leading health and beauty retailer, committed to delivering exceptional service.
- Benefits: Enjoy a competitive salary, up to 33 days holiday, and discounts of up to 30%.
- Why this job: Be part of a fun, interactive environment while making a real impact in digital pharmacy.
- Qualifications: Must be a GPhC qualified pharmacist with a passion for customer service.
- Other info: Flexible hours available; we welcome part-time candidates!
The predicted salary is between 46800 - 58500 £ per year.
Location: Northampton Hub
Hours: 45 hours per week – alternate Saturdays (we will consider candidates looking for part time hours)
Salary: £58,500 FTE – negotiable depending on experience
Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment.
About You
Must be a GPhC qualified pharmacist
Here’s the exciting bit…a day includes
Operating as a pharmacist in our unique Online doctor hub. There are no pharmacy services to deliver in this non-customer facing role, which allows you to focus purely on customer service and delighting our customers with meeting online order expectations. This role gives you the opportunity to be a key member in one of the most successful parts of our business!
Key Responsibilities
- Checking customer online orders
- Leadership and coaching of the large dispenser team
- Ensuring the operation is safe via stringent audit requirements
- Ensuring adequate stock and packaging control
What’s in it for you?
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:
- A competitive salary plus bonus potential of up to 25% (based on performance)
- Up to 33 days holiday (including bank holidays)
- Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it
- Amazing discounts - Up to 30% discount at Superdrug for you and a nominated person plus discounted services including Online Doctor
- Aviva Digicare Workplace+ you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check
- Excellent training and development opportunities
- Cycle to work scheme
- Annual GPhC fees paid
- Attendance to our annual Healthcare conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Pharmacist - Digital Pharmacy employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacist - Digital Pharmacy
✨Tip Number 1
Familiarise yourself with the specific operations of digital pharmacies. Understanding how online prescriptions are processed and the technology involved can give you an edge during interviews.
✨Tip Number 2
Highlight your leadership skills, especially if you have experience in coaching or managing teams. This role involves leading a large dispenser team, so showcasing relevant experiences will be beneficial.
✨Tip Number 3
Research the company culture at StudySmarter and Superdrug. They value personality and a fun work environment, so be prepared to demonstrate how you align with these values during any discussions.
✨Tip Number 4
Prepare to discuss your approach to ensuring safety and compliance in pharmacy operations. Being able to articulate your understanding of audit requirements and stock control will show your commitment to operational excellence.
We think you need these skills to ace Pharmacist - Digital Pharmacy
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Online Operations Pharmacist position. Understand the key responsibilities and what is expected of you in this non-customer facing role.
Tailor Your CV: Highlight your GPhC qualifications and any relevant experience in online pharmacy operations or customer service. Make sure to emphasise your leadership skills and ability to work in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital pharmacy and your understanding of the company's values. Mention how your skills align with their focus on customer service and operational excellence.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a pharmacy role.
How to prepare for a job interview at Superdrug
✨Know Your Pharmacy Regulations
Make sure you brush up on the latest GPhC regulations and guidelines. Being well-versed in these will show your commitment to compliance and safety, which is crucial for a pharmacist role.
✨Highlight Your Customer Service Skills
Since this role focuses on online customer service, prepare examples of how you've successfully managed customer expectations in previous positions. This will demonstrate your ability to delight customers in a non-customer facing environment.
✨Show Leadership Qualities
Be ready to discuss your experience in leading teams or coaching others. The role involves overseeing a large dispenser team, so showcasing your leadership skills will be key to impressing the interviewers.
✨Prepare Questions About the Role
Think of insightful questions to ask about the online operations and the team dynamics at the Northampton Hub. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
