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- Tasks: Join our team as an Online Operations Pharmacist, focusing on customer service and online order management.
- Company: Superdrug is a leading health and beauty retailer, dedicated to delivering exceptional service.
- Benefits: Enjoy competitive salary, up to 33 days holiday, and amazing discounts for you and a friend.
- Why this job: Be part of a fun, busy environment where your contributions directly impact customer satisfaction.
- Qualifications: Must be a GPhC qualified pharmacist with a passion for customer service.
- Other info: Flexible hours available; we welcome part-time candidates!
The predicted salary is between 46800 - 58500 £ per year.
Location: Northampton Hub
Hours: 45 hours per week – alternate Saturdays (we will consider candidates looking for part time hours)
Salary: £58,500 FTE – negotiable depending on experience
Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment.
About You
Must be a GPhC qualified pharmacist
Here’s the exciting bit…a day includes
Operating as a pharmacist in our unique Online doctor hub. There are no pharmacy services to deliver in this non-customer facing role, which allows you to focus purely on customer service and delighting our customers with meeting online order expectations. This role gives you the opportunity to be a key member in one of the most successful parts of our business!
Key Responsibilities
- Checking customer online orders
- Leadership and coaching of the large dispenser team
- Ensuring the operation is safe via stringent audit requirements
- Ensuring adequate stock and packaging control
What’s in it for you?
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:
- A competitive salary plus bonus potential of up to 25% (based on performance)
- Up to 33 days holiday (including bank holidays)
- Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it
- Amazing discounts - Up to 30% discount at Superdrug for you and a nominated person plus discounted services including Online Doctor
- AvivaDigicareWorkplace+ you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check
- Excellent training and development opportunities
- Cycle to work scheme
- Annual GPhC fees paid
- Attendance to our annual Healthcare conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Pharmacist employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacist
✨Tip Number 1
Familiarise yourself with the specific online operations of pharmacies. Understanding how online prescriptions are processed and the unique challenges they face will give you an edge in interviews.
✨Tip Number 2
Highlight your leadership skills, especially if you have experience managing teams. This role involves coaching a large dispenser team, so showcasing your ability to lead effectively will be crucial.
✨Tip Number 3
Prepare to discuss your approach to ensuring safety and compliance in pharmacy operations. Being able to articulate your understanding of audit requirements and stock control will demonstrate your readiness for this role.
✨Tip Number 4
Show enthusiasm for customer service. Since this role focuses on delighting customers through online orders, sharing examples of how you've excelled in customer service in the past can set you apart from other candidates.
We think you need these skills to ace Pharmacist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Online Operations Pharmacist position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Qualifications: Make sure to emphasise your GPhC qualification and any relevant experience in pharmacy operations or customer service. Use specific examples to demonstrate your expertise and how it relates to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Superdrug and how you can contribute to their success, particularly in the online pharmacy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a pharmacist role.
How to prepare for a job interview at Superdrug
✨Know Your Pharmacy Regulations
As a GPhC qualified pharmacist, it's crucial to be well-versed in pharmacy regulations and standards. Brush up on the latest guidelines and be prepared to discuss how you ensure compliance in your work.
✨Showcase Your Customer Service Skills
Since this role focuses on online customer service, think of examples where you've gone above and beyond for customers. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Leadership Experience
You'll be leading a large dispenser team, so be ready to share your leadership style and experiences. Discuss how you've motivated teams in the past and how you plan to foster a positive working environment.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the online operations and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
