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- Tasks: Lead a dynamic team in a fast-paced warehouse environment, focusing on efficiency and safety.
- Company: Join Superdrug, part of A.S. Watson Group, a global leader in health and beauty retail.
- Benefits: Enjoy 33 days holiday, staff discounts, pension matching, and access to Wagestream for pay management.
- Why this job: This role offers growth in supply chain operations with a focus on people and performance excellence.
- Qualifications: Proven leadership experience in logistics, strong communication skills, and a proactive mindset are essential.
- Other info: Work hours are AM shifts from 6am to 2pm, perfect for early risers!
The predicted salary is between 30000 - 42000 ÂŁ per year.
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AM Shifts: 6am-2pm
We are looking for a driven and dynamic Operational Team Leader to join our Distribution Centre in Dunstable. In this key logistics role, you will support the Shift Manager by leading a team within a designated area of the warehouse. You’ll focus on achieving KPIs, optimizing workflows, and promoting a culture of safety, efficiency, and continuous improvement.
Job Title: Operational Team Leader
Location: Dunstable Distribution Centre
Reports to: Shift Manager
Department: Supply Chain / Logistics
AM Shifts: 6am-2pm
We are looking for a driven and dynamic Operational Team Leader to join our Distribution Centre in Dunstable. In this key logistics role, you will support the Shift Manager by leading a team within a designated area of the warehouse. You’ll focus on achieving KPIs, optimizing workflows, and promoting a culture of safety, efficiency, and continuous improvement.
Key Responsibilities
Lead, coach, and motivate team members to perform effectively and meet operational targets.
Take ownership of people management matters, including absence, performance, and conduct, in collaboration with HR and the Shift Manager.
Ensure KPI performance within your area is tracked, communicated, and continuously improved.
Review and enhance operational processes to maximize productivity and minimize waste.
Work with the Health & Safety team to maintain accurate risk assessments and safe working practices.
Deliver effective shift handovers and maintain communication with incoming/outgoing leaders.
Provide daily updates to the Shift Manager and flag any operational challenges.
Conduct team briefings, support in investigations, and manage disciplinary processes as required.
Deputize as Shift Manager when needed and assist with reports or projects as directed.
Champion our company values and lead by example in everything you do.
What We’re Looking For
Proven leadership experience in a warehouse or distribution centre.
Excellent communication and interpersonal skills.
Strong planning, organization, and decision-making capabilities.
Good understanding of warehouse systems, cost control, and operational efficiency.
Experience managing teams in fast-paced, high-volume environments.
A resilient, proactive mindset with the ability to handle challenges confidently.
Why Join Us?
This is a fantastic opportunity for an ambitious leader ready to take the next step in supply chain operations. If you’re passionate about people, performance, and process excellence, apply today to become part of a growing team that puts customer satisfaction and continuous improvement at the heart of everything we do.
Here\’s What\’s In It For You
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Company pension matching and bonus
- We offer Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world\’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Come and be part of something special.
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Operations Team Leader -AM Shifts employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Leader -AM Shifts
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to the Operations Team Leader role. Understanding how these metrics are tracked and improved will help you demonstrate your capability to meet operational targets during interviews.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've motivated teams in fast-paced environments. Be ready to discuss challenges you've faced and how you overcame them, as this will highlight your resilience and proactive mindset.
✨Tip Number 3
Research Superdrug's company values and culture. During your conversations with the hiring team, align your personal values with theirs to demonstrate that you're not just a fit for the role, but also for the company as a whole.
✨Tip Number 4
Prepare to discuss your understanding of warehouse systems and operational efficiency. Being able to articulate how you've optimised workflows in previous roles will set you apart as a candidate who can contribute to continuous improvement.
We think you need these skills to ace Operations Team Leader -AM Shifts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience in warehouse or distribution settings. Emphasise your ability to manage teams, achieve KPIs, and improve operational processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supply chain operations and how your skills align with the role. Mention specific examples of how you've led teams and improved efficiency in previous positions.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as communication, planning, and decision-making. Use bullet points to make these stand out and ensure they are backed up with examples from your experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Superdrug
✨Show Your Leadership Skills
As an Operations Team Leader, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully led teams in previous roles, focusing on how you motivated team members and achieved operational targets.
✨Understand KPIs and Operational Efficiency
Familiarise yourself with key performance indicators relevant to the role. During the interview, discuss how you have tracked and improved KPIs in past positions, showcasing your ability to optimise workflows and enhance productivity.
✨Emphasise Safety and Compliance
Safety is a top priority in logistics. Be ready to talk about your experience working with health and safety protocols, including how you've maintained safe working practices and conducted risk assessments in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples where you've faced challenges in a fast-paced environment and how you handled them effectively, especially in relation to team management and operational issues.
