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- Tasks: Join our team as an Online Operations Pharmacist, focusing on customer service and online order management.
- Company: Superdrug is a leading health and beauty retailer, dedicated to delivering exceptional service.
- Benefits: Enjoy a competitive salary, up to 33 days holiday, and amazing discounts for you and a friend.
- Why this job: Be part of a fun, busy environment where your contributions directly impact customer satisfaction.
- Qualifications: Must be a GPhC qualified pharmacist; experience in leadership is a plus.
- Other info: Flexible hours available; join us at our vibrant Northampton Hub!
The predicted salary is between 46000 - 58000 £ per year.
Location: Northampton Hub
Hours: 45 hours per week – alternate Saturdays (we will consider candidates looking for part time hours)
Salary: £58,500 FTE – negotiable depending on experience
Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment.
About You
Must be a GPhC qualified pharmacist
Key Responsibilities
- Checking customer online orders
- Leadership and coaching of the large dispenser team
- Ensuring the operation is safe via stringent audit requirements
- Ensuring adequate stock and packaging control
What’s in it for you?
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:
- A competitive salary plus bonus potential of up to 25% (based on performance)
- Up to 33 days holiday (including bank holidays)
- Instant access to Wagestream - a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it
- Amazing discounts - Up to 30% discount at Superdrug for you and a nominated person plus discounted services including Online Doctor
- Aviva Digicare Workplace+ you and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check
- Excellent training and development opportunities
- Cycle to work scheme
- Annual GPhC fees paid
- Attendance to our annual Healthcare conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Retail
Online Operations Pharmacist employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Operations Pharmacist
✨Tip Number 1
Familiarise yourself with Superdrug's online operations and their unique approach to pharmacy. Understanding their business model will help you articulate how your skills as a pharmacist can enhance their online service.
✨Tip Number 2
Highlight any experience you have in leadership or coaching, as this role involves managing a large dispenser team. Be ready to discuss specific examples of how you've successfully led teams in the past.
✨Tip Number 3
Prepare to demonstrate your commitment to safety and compliance. Since the role requires stringent audit requirements, think of instances where you've ensured operational safety in previous positions.
✨Tip Number 4
Show enthusiasm for customer service and how it plays a vital role in the online pharmacy sector. Be ready to share ideas on how you can delight customers and meet their online order expectations.
We think you need these skills to ace Online Operations Pharmacist
Some tips for your application 🫡
Highlight Your Qualifications: Make sure to clearly state your GPhC qualification in your CV and cover letter. This is a key requirement for the Online Operations Pharmacist role, so don’t let it get buried in your application.
Tailor Your Application: Customise your CV and cover letter to reflect the specific responsibilities mentioned in the job description. Emphasise your experience in customer service and any leadership roles you've held, as these are crucial for this position.
Showcase Relevant Experience: Include examples of your previous work that demonstrate your ability to manage online orders and ensure safety through audits. Use metrics or specific achievements to illustrate your impact in past roles.
Express Enthusiasm for the Role: In your cover letter, convey your excitement about working in a fun and interactive environment like Superdrug's Northampton Hub. Mention how you align with their values and how you can contribute to their success.
How to prepare for a job interview at Superdrug
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Online Operations Pharmacist. Familiarise yourself with the unique aspects of this non-customer facing role, focusing on customer service and online order management.
✨Showcase Your Qualifications
As a GPhC qualified pharmacist, be prepared to discuss your qualifications and how they relate to the specific requirements of the job. Highlight any relevant experience that demonstrates your ability to lead and coach a team.
✨Emphasise Teamwork and Leadership Skills
Since the role involves leadership and coaching of a large dispenser team, be ready to provide examples of your past experiences in leading teams. Discuss how you motivate others and ensure safety through stringent audit requirements.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might ask about the training and development opportunities or how success is measured in the position.
