Retail Supervisor in New Malden

Retail Supervisor in New Malden

New Malden Full-Time 11 - 15 £ / hour (est.) No working from home possible
Superdrug

At a Glance

  • Tasks: Lead a fun team, drive sales, and deliver excellent customer service.
  • Company: Join Superdrug, a vibrant leader in health and beauty retail.
  • Benefits: Earn £13.15 per hour, enjoy discounts, holidays, and great training.
  • Other info: Opportunities for career progression and rewards for top achievers.
  • Why this job: Be part of a team that values personality and makes a real impact.
  • Qualifications: Experience in retail leadership and a passion for helping others grow.

The predicted salary is between 11 - 15 £ per hour.

Location: 97 High Street, New Malden KT3 4BP

Hours: 20 hours a week with an opportunity to work more hours - Monday-Friday 2-6

Salary: £13.15 Per Hour.

Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role: What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers. You’ll support the management team in the day-to-day business activities, driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

About you: Ideally supervisory or team leader experience within a fast-paced high street retailer. Understanding of retail Key Performance Indicators; including sales, profit and service. Confidence, resilience and ambition with the ability to help others to develop and improve their skills. Willingness to carry out piercing services for our customers (training provided and not essential as part of the role). Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!

Here’s how you are rewarded:

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Great sales incentives
  • Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss and support

Retail Supervisor in New Malden employer: Superdrug

Superdrug is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that emphasises fun, collaboration, and personal growth, employees enjoy benefits such as up to 28 days of holiday, generous discounts, and access to innovative financial tools like Wagestream. Located in New Malden, this role offers a unique opportunity to advance your career in the health and beauty sector while being part of a team that values customer service and teamwork.

Superdrug

Contact Details:

Superdrug Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Supervisor in New Malden

Tip Number 1

Get to know the company culture! Before your interview, check out Superdrug's social media and website. Understanding their vibe will help you connect with the team and show you're a great fit.

Tip Number 2

Practice your leadership stories! Think of times when you've motivated a team or solved a problem on the shop floor. These real-life examples will make you stand out during the interview.

Tip Number 3

Be ready to show your passion for health and beauty! Whether it's discussing your favourite products or trends, let your enthusiasm shine through. It’s all about that Superdrug feeling!

Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!

We think you need these skills to ace Retail Supervisor in New Malden

Team Leadership
Sales Management
Customer Service Excellence
Retail Key Performance Indicators (KPIs)
Coaching and Development
Problem-Solving Skills
Resilience

Some tips for your application 🫡

Show Your Passion:Let your love for beauty and health shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Superdrug team!

Tailor Your CV:Make sure your CV highlights any supervisory or team leader experience you've got. We’re all about personality, so don’t be afraid to let yours come through in your written application!

Be Specific About Your Skills:When you talk about your experience, link it back to the retail Key Performance Indicators we care about. Show us how you've driven sales or improved customer service in your previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join the Superdrug family!

How to prepare for a job interview at Superdrug

Know Your Stuff

Before heading into the interview, make sure you understand Superdrug's values and what they stand for. Familiarise yourself with their approach to customer service and how they aim to create that 'Superdrug feeling'. This will show your passion for the brand and help you connect with the interviewers.

Show Off Your Leadership Skills

As a Retail Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your coaching skills and how you've helped others improve.

Be Ready to Think on Your Feet

Expect some scenario-based questions that test your problem-solving abilities. Practice responding to situations where you had to make quick decisions or adapt to changes in a fast-paced environment. This will showcase your resilience and confidence, which are key traits for this role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.