Communications Executive in Luton

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: Croydon

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

The DC Communications Executive is responsible for supporting key internal stakeholders to deliver all distribution and transport messaging. Starting at a strategic level, they will support internal departments to drive the engagement of our teams across all aspects of our Distribution Centres. A key part of this role will be to oversee communications across all internal channels, including an internal communications platform as well as the organisation and execution of in-house events designed to increase team engagement across all departments. They will manage a calendar of communications across 2 distribution locations that aligns with the Superdrug internal communications strategy.

Here's the exciting bit… A day includes:

• Work as part of the Internal Comms team to maintain a rolling calendar of activity across internal channels that aligns with our employer brand and wider business strategies, creating a sense of belonging, purpose and leaving team members feeling informed and included.
• Ownership of all distribution and transport specific communications plans and management of communications mapping across the distribution centres. This is inclusive of operational communications, such as health and safety messaging.
• Working with key stakeholders including, but not limited to, the Supply Chain Director, Heads of Departments, wider operational managers and the onsite people teams to cascade information within the distribution and transport teams.
• Building relationships across all departments to stay close to their communications priorities, acting as an expert when they need to push messages out to specific audiences.
• Supporting the people team with DEI calendar execution at distribution centres.
• Partnering with our corporate charity partner to engage team members in fundraising and understanding impact.
• Reporting on and analysis of internal comms to share updates with key stakeholders, measuring impact of all activity delivered.
• Management of the internal comms platform for all relevant departments, including administration and reporting.
• Work with wider internal communications team to create digital content for relevant channels, manage internal media screens across distribution centres.
• Act as a brand guardian for all communications created, including tone of voice.

Key Responsibilities:

• You enjoy working with a variety of teams and sites.
• You have excellent communication skills including writing and editing content for a variety of audiences, reflecting brand tone of voice, sentiment and clarity.
• You add value through innovative and creative approaches, using all types of media and communications channels.
• You understand how to engage with stakeholders at all levels across the business.
• You are good at developing new ideas and delivering clear communication across the business.
• You are motivated by the challenge of finding new ways to engage with our teams.
• You get satisfaction through developing, delivering and reviewing campaigns.
• You enjoy networking, developing relationships and keeping up to date with industry best practice.

What you’ll need:

• You understand the core principles of internal comms and why this is important to our business.
• You enjoy working to deliver a strategy and understand how to measure its success.
• You have experience working with a number of digital platforms including Canva, SharePoint and systems similar to Facebook.
• You’re able to film and edit content to a basic to intermediary level including videos, sound clips and social media assets.
• You’re able to adapt your approach and flex your plans based on the needs of the business.
• An ability to work across multiple brands and understand multiple facets of tone and branding.
• You’re organised and able to manage competing priorities and project work.

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special!