At a Glance
- Tasks: Join our team to enhance store layouts and improve customer experiences in health and beauty.
- Company: Superdrug, a vibrant and fun-loving company passionate about beauty and health.
- Benefits: Enjoy 33-38 days holiday, staff discounts, hybrid working, and a pension scheme.
- Other info: Collaborative office environment with opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Retail experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Why Superdrug? Passionate about Beauty and Health? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
- Reviewing and building our store planograms and working with the buyers and merchandisers to ensure we are doing the right thing for our customers and our store teams.
- Work with suppliers to find the best fixture solutions to help our customers understand and shop our ranges.
- Getting involved in key company projects.
- Getting to know our customers to help in making the right decisions for them.
- Help improve the quality of stock in our store, and ensure we are pushing our own brand products.
- Work closely with the Merchandise Planner and Buying team, agreeing Range Review objectives and ensuring these are met on all plans in agreed range review timeline, planning meetings for all relevant parties.
- Manage discontinued stock effectively within category planograms, and highlight key risks ahead of plans going live.
- Agree and deliver range review communication ahead of go live and co-ordinate with store operations.
- Ensure that all fixturisation is built into the planning process and sited on the planogram to reflect the merchandising principles.
- Manage fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to.
- Analyse the impact of fixturisation and trays in stores, sharing data and findings with the wider team.
- Maintain all category range plans and ensure that they are kept up to date with the latest new lines.
- Range all new products to store and update the category range plans accordingly.
- Manage the relationship with the store teams and deal with queries promptly.
- Experience working in retail, merchandising support or a store operations environment.
- Organised and able to manage multiple tasks in a fast-paced retail environment.
- Experience of the basic Office suite (Outlook/Word/Excel) and comfortable running reports for the department as well as analysing outputs.
- Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.
- Balancing AI efficiency with human coaching, empathy, and team cohesion.
- Be ‘The Best You’ using positive language and behaviours with customers and team members.
- Build great working relationships based on trust, respect and take into account others' needs.
Benefits:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
- 2 staff discount codes for yourself and a family member or friend.
- 30% discount on Superdrug Own Brand Products both in store and online.
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
- Company pension matching and bonus.
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
- We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
Sales / Merchandiser M/W in London employer: Superdrug
Superdrug is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about beauty and health. Located near East Croydon station, our modern office offers a collaborative environment with opportunities for personal growth, generous holiday allowances, and flexible working patterns. With a strong focus on employee well-being, we provide benefits such as staff discounts, a company pension scheme, and innovative financial tools like Wagestream to support our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Sales / Merchandiser M/W in London
✨Tip Number 1
Get to know Superdrug inside out! Familiarise yourself with their products, values, and the vibe of the team. When you walk into that interview, show them you’re not just another candidate – you’re a fan who gets what they’re all about.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge and help you tailor your approach.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle real-life scenarios in retail and merchandising. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Superdrug family. Let’s get you that job!
We think you need these skills to ace Sales / Merchandiser M/W in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for beauty and health shine through! We want to see your personality and enthusiasm for the industry, so don’t hold back on sharing what excites you about working with us at Superdrug.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or merchandising. We’re looking for specific examples that show how you've tackled challenges and contributed to team success in fast-paced environments.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make it easy for us to see your skills and achievements at a glance. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Superdrug
✨Know Your Products
Before the interview, make sure you’re familiar with Superdrug's range of health and beauty products. Understand their own brand offerings and be ready to discuss how you can help improve their visibility in stores. This shows your passion for the industry and that you’re proactive.
✨Showcase Your Organisational Skills
Given the fast-paced retail environment, it’s crucial to demonstrate your ability to manage multiple tasks. Prepare examples from your past experiences where you successfully juggled various responsibilities, especially in merchandising or retail operations.
✨Emphasise Customer-Centric Thinking
Superdrug values a customer-first culture, so be prepared to share how you’ve put customers at the heart of your decisions in previous roles. Think of specific instances where your actions led to improved customer satisfaction or sales.
✨Be Ready to Collaborate
Collaboration is key in this role, so highlight your experience working with teams, whether it’s with buyers, merchandisers, or store staff. Discuss how you’ve built relationships based on trust and respect, and how you handle queries or conflicts effectively.
