At a Glance
- Tasks: Create engaging store displays and collaborate with teams to enhance customer experience.
- Company: Join Superdrug, a vibrant leader in health and beauty with a fun culture.
- Benefits: Enjoy 33-38 days holiday, staff discounts, hybrid working, and a pension scheme.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Retail or merchandising experience and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Why Superdrug? Passionate about Beauty and Health? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Responsibilities:
- Reviewing and building our store planograms and working with the buyers and merchandisers to ensure we are doing the right thing for our customers and our store teams.
- Work with suppliers to find the best fixture solutions to help our customers understand and shop our ranges.
- Getting involved in key company projects.
- Getting to know our customers to help in making the right decisions for them.
- Help improve the quality of stock in our store, and ensure we are pushing our own brand products.
- Work closely with the Merchandise Planner and Buying team, agreeing Range Review objectives and ensuring these are met on all plans in agreed range review timeline, planning meetings for all relevant parties.
- Manage discontinued stock effectively within category planograms, and highlight key risks ahead of plans going live.
- Agree and deliver range review communication ahead of go live and co-ordinate with store operations.
- Ensure that all fixturisation is built into the planning process and sited on the planogram to reflect the merchandising principles.
- Manage fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to.
- Analyse the impact of fixturisation and trays in stores, sharing data and findings with the wider team.
- Maintain all category range plans and ensure that they are kept up to date with the latest new lines.
- Range all new products to store and update the category range plans accordingly.
- Manage the relationship with the store teams and deal with queries promptly.
Requirements:
- Experience working in retail, merchandising support or a store operations environment.
- Organised and able to manage multiple tasks in a fast-paced retail environment.
- Experience of the basic Office suite (Outlook/Word/Excel) and comfortable running reports for the department as well as analysing outputs.
- Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.
- Balancing AI efficiency with human coaching, empathy, and team cohesion.
- Be ‘The Best You’ using positive language and behaviours with customers and team members.
- Build great working relationships based on trust, respect and take into account others' needs.
Benefits:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
- 2 staff discount codes for yourself and a family member or friend.
- 30% discount on Superdrug Own Brand Products both in store and online.
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
- Company pension matching and bonus.
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
- We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
Sales Merchandiser in London employer: Superdrug
Superdrug is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about beauty and health. Located near East Croydon station, our modern office offers hybrid working options, generous holiday allowances, and a supportive environment that encourages personal and professional growth. With a focus on teamwork and customer-first values, we provide unique benefits such as staff discounts and financial wellness tools, making Superdrug a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Merchandiser in London
✨Tip Number 1
Get to know Superdrug inside out! Familiarise yourself with their products, values, and the vibe of the team. When you walk into that interview, show them you’re not just another candidate – you’re a fan who gets what they’re all about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making you memorable and might even get you a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your skills in merchandising and customer service. We want to see how you handle real-life scenarios, so be ready to share your stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Superdrug family!
We think you need these skills to ace Sales Merchandiser in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for beauty and health shine through! We love seeing candidates who are genuinely excited about the industry and can connect with our customers' needs.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail and merchandising. We want to see how your skills align with what we do at Superdrug, so don’t hold back on those specifics!
Be Personable:Remember, we’re all about personality! Use a friendly tone in your application that reflects our fun and vibrant culture. Show us who you are beyond just your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Superdrug
✨Know Your Products
Before the interview, make sure you’re familiar with Superdrug's range of health and beauty products. Understand their own brand offerings and be ready to discuss how you can help improve their visibility in stores. This shows your passion for the industry and your commitment to customer satisfaction.
✨Showcase Your Organisational Skills
As a Sales Merchandiser, you'll need to juggle multiple tasks. Prepare examples from your past experience where you successfully managed competing priorities or improved processes. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork
Superdrug values collaboration, so be ready to talk about how you've worked effectively with others in previous roles. Share specific instances where you built strong relationships with colleagues or suppliers, and how that contributed to achieving common goals.
✨Be Customer-Centric
During the interview, highlight your understanding of customer needs and how you can advocate for them. Discuss any experiences where you’ve gathered customer feedback or made decisions based on customer insights, as this aligns perfectly with Superdrug’s mission to create a customer-first culture.
