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- Tasks: As a Fragrance Adviser, you'll provide expert advice on perfumes and ensure exceptional customer service.
- Company: Join Superdrug, a vibrant retail brand passionate about beauty and customer satisfaction.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and discounts for you and a friend!
- Why this job: This role offers fun, variety, and the chance to grow in a supportive team environment.
- Qualifications: No prior experience needed, just a passion for fragrance and great communication skills.
- Other info: Optional training in ear and nose piercing available to enhance your skill set.
Location: Bidston Moss Retail Park
New Store Hours: Various shifts available - with opportunity to work more hours.
Salary: ÂŁ9.60 - ÂŁ12.60 Per Hour
Why Superdrug?
Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!
Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here’s the exciting bit… A great day includes:
- Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them.
- We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.
- Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales.
- You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained.
- In addition, you will be involved in supporting the management team to achieve store targets.
- To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).
What you’ll need to succeed:
- Experience or interest in fragrance
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills in fragrance
- Willingness to carry out piercing services for our customers (training provided) (optional)
- Flexible in working hours and adaptable to change
Here’s how you are rewarded:
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
Fragrance Adviser employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Adviser
✨Tip Number 1
Familiarise yourself with popular fragrance brands and their key notes. This knowledge will not only help you stand out during the interview but also demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for delivering exceptional service, which is crucial for a Fragrance Adviser.
✨Tip Number 3
Visit Superdrug stores to observe how current Fragrance Advisers interact with customers. Take note of their techniques and the way they present products, as this can give you valuable insights to discuss in your interview.
✨Tip Number 4
Be ready to showcase your adaptability and willingness to learn. Highlight any previous experiences where you've had to quickly adjust to new situations, as this aligns with the flexible nature of the role.
We think you need these skills to ace Fragrance Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fragrance Adviser position. Understand the key responsibilities and the skills required, such as customer service and knowledge of fragrances.
Tailor Your CV: Customise your CV to highlight relevant experience or interest in fragrance and retail. Emphasise any previous customer service roles and your ability to communicate effectively with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for perfume and customer service. Mention why you want to work at Superdrug specifically and how you can contribute to delivering 'That Superdrug Feeling'.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for perfumes and fragrances during the interview. Share any personal experiences or knowledge you have about different scents, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role focuses heavily on delivering exceptional customer service, be prepared to discuss your previous experiences in retail or customer-facing roles. Use specific examples to illustrate how you've gone above and beyond to help customers.
✨Demonstrate Flexibility and Adaptability
The job requires flexibility in working hours and adaptability to change. Be ready to talk about times when you've successfully adjusted to new situations or taken on additional responsibilities in past roles.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions to ask the interviewer. Inquire about training opportunities, team dynamics, or how success is measured in the role of a Fragrance Adviser.
