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- Tasks: As a Fragrance Adviser, you'll provide expert advice on perfumes and ensure exceptional customer service.
- Company: Superdrug is a vibrant retail chain passionate about beauty and customer satisfaction.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and flexible working hours.
- Why this job: Join a fun team, develop your skills, and make customers feel amazing with every purchase.
- Qualifications: No experience needed, just a passion for fragrance and great communication skills.
- Other info: Optional training in ear and nose piercing available to enhance your role.
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NEW Store Leicester Highcross
Location: NEW Store Leicester Highcross
Hours: Various shifts available – with opportunity to work more hours.
Salary: £9.60 – £12.60 Per Hour
Why Superdrug?
Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!
Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here\’s The Exciting Bit… A Great Day Includes
Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.
Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained. In addition, you will be involved in supporting the management team to achieve store targets. To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).
What You’ll Need To Succeed
- Experience or interest in fragrance
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills in fragrance
- Willingness to carry out piercing services for our customers (training provided) (optional)
- Flexible in working hours and adaptable to change
Here’s How You Are Rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go towww.superdrug.jobs/privacy-policy/
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Job function
Other
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Industries
Retail
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Fragrance Adviser employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Adviser
✨Tip Number 1
Familiarise yourself with popular fragrance brands and their signature scents. This knowledge will not only help you engage customers but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing with friends or family. Being able to confidently communicate and recommend fragrances will set you apart from other candidates.
✨Tip Number 3
Visit Superdrug stores to observe how current Fragrance Advisers interact with customers. Take notes on their techniques and customer engagement strategies to incorporate into your own approach.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours during the interview. Highlighting your adaptability shows that you're ready to meet the demands of a retail environment.
We think you need these skills to ace Fragrance Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fragrance Adviser position at Superdrug. Understand the key responsibilities and required skills, such as customer service and fragrance knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience or interest in fragrance and retail. Emphasise any previous customer service roles and skills that align with what Superdrug is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for perfume and customer service. Mention why you want to work at Superdrug specifically and how you can contribute to delivering 'That Superdrug Feeling'.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for perfumes and fragrances during the interview. Share any personal experiences or knowledge you have about different scents, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role focuses on delivering exceptional customer service, be prepared to discuss your previous experiences in retail or customer-facing roles. Use specific examples to illustrate how you've gone above and beyond to help customers.
✨Demonstrate Communication Skills
Clear and confident communication is key for a Fragrance Adviser. Practice articulating your thoughts clearly and consider role-playing common customer interactions to showcase your ability to engage with customers effectively.
✨Be Open to Learning
Express your willingness to learn and improve your knowledge about fragrances. Mention any relevant training or courses you’ve taken, and show that you’re eager to develop your skills further, especially regarding optional services like ear and nose piercing.