At a Glance
- Tasks: Assist customers, pick and pack e-orders, and maintain store presentation.
- Company: Join Superdrug, a vibrant retailer passionate about beauty and health.
- Benefits: Enjoy up to 30% discount, flexible hours, and excellent training opportunities.
- Other info: Flexible contracts available; earn while you learn with Wagestream.
- Why this job: Be part of a fun team, develop your skills, and make a difference in customer service.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
Get AI-powered advice on this job and more exclusive features.
Location: Unit 6D/E, The Fort Shopping Park, Birmingham B24 9FP
Hours: 20 hour contracts available - 6am- 10am Mon- Fri
30 Hours contracts available - 10am-12am Mon- Fri
Salary: £9.70 - £12.65 Per Hour
Why Superdrug?
Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Sales Adviser role is just the start!
Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here\'s The Exciting Bit… A Great Day Includes
In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors. You’ll also be delivering excellent service to our customers in store. You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.
What You’ll Need To Succeed
- Accuracy and Attention to Detail
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills
- Willingness to carry out piercing services for our customers (training provided) (Optional)
- Flexible in working hours and adaptable to change
- Enhanced company sick pay and pregnancy loss and support
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
For information on how we manage and store your data please go towww.superdrug.jobs/privacy-policy/
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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#J-18808-LjbffrE Store Sales Assistant in Birmingham employer: Superdrug
Superdrug is an exceptional employer that values its employees and fosters a vibrant work culture where hard work is rewarded with great benefits and opportunities for growth. Located in the bustling Fort Shopping Park in Birmingham, our E Store Sales Assistants enjoy flexible hours, competitive pay, and up to 30% discount on products, all while being part of a team that prioritises fun and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land E Store Sales Assistant in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Superdrug, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Superdrug!
We think you need these skills to ace E Store Sales Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Superdrug, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Superdrug and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Superdrug that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Superdrug
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
