At a Glance
- Tasks: Assist customers, pick and pack e-orders, and maintain store presentation.
- Company: Join Superdrug, a vibrant retailer passionate about beauty and health.
- Benefits: Enjoy up to 28 days holiday, discounts, and flexible working hours.
- Other info: Opportunity for training in piercing services and access to Wagestream for real-time earnings tracking.
- Why this job: Be part of a fun team, develop skills, and make a difference in customer service.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
Location: Unit 3 Kettering Retail Park, Kettering NN15 6YA
Hours: 30 hours a week with opportunity to work more hours
Salary: £9.50 - £12.50 Per Hour
Why Superdrug?
Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Sales Adviser role is just the start!
Our success comes from our people - they make the difference. We\'re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here\'s the exciting bit... A great day includes:
In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you\'ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors. You\'ll also be delivering excellent service to our customers in store. You\'ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.
What you\'ll need to succeed
- Accuracy and Attention to Detail
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills
- Willingness to carry out piercing services for our customers (training provided) (Optional)
- Flexible in working hours and adaptable to change
- Enhanced company sick pay and pregnancy loss and support
Here\'s how you are rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Come and be part of something special!
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E Store Sales Assistant in Kettering employer: Superdrug
Superdrug is an excellent employer for those passionate about beauty and health, offering a vibrant work culture where no two days are the same. With competitive pay, up to 28 days of holiday, and opportunities for personal growth through excellent training and sales incentives, employees can thrive in a supportive environment that values teamwork and customer service. Located in Kettering Retail Park, this role not only provides flexibility but also the chance to be part of a dynamic team dedicated to delivering That Superdrug feeling.
StudySmarter Expert Advice🤫
We think this is how you could land E Store Sales Assistant in Kettering
✨Tip Number 1
Familiarise yourself with Superdrug's products and services. Knowing the latest beauty and health trends will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or during the interview process. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role may require you to work varied hours, showcasing your willingness to adjust your schedule can set you apart from other candidates.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mention any relevant training or skills you wish to develop, especially regarding the optional piercing services, as this shows your commitment to enhancing your capabilities.
We think you need these skills to ace E Store Sales Assistant in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated accuracy, attention to detail, and strong communication skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for beauty and health, as well as your enthusiasm for working with customers. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Flexibility:In your application, mention your willingness to work flexible hours and adapt to changes. This is important for the E Store Sales Assistant role, so make it clear that you're ready to meet the demands of the job.
Show Your Team Spirit:Demonstrate your ability to work well in a team environment. Include examples of how you've supported colleagues in achieving targets or maintaining store presentation in previous roles.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and customer service during the interview. Share any relevant experiences that highlight your love for helping customers and working in a team.
✨Demonstrate Attention to Detail
Since accuracy is crucial for the E Store Sales Assistant role, be prepared to discuss how you ensure attention to detail in your work. You could mention specific examples from past jobs or situations where this skill was vital.
✨Prepare for Customer Interaction Scenarios
Think about common customer service scenarios you might face and how you would handle them. Practising responses to questions about difficult customers or how to upsell products can help you feel more confident.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, so be ready to talk about your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you successfully managed changes in your work routine.
