At a Glance
- Tasks: Drive internal communications and engage teams across distribution centres.
- Company: Join Superdrug, a leading health and beauty retailer with a vibrant culture.
- Benefits: Enjoy 33 days holiday, staff discounts, hybrid working, and a pension scheme.
- Other info: Flexible working environment with excellent career development opportunities.
- Why this job: Make a real difference every day while enhancing team engagement and communication.
- Qualifications: Experience in internal communications and proficiency with digital platforms required.
The predicted salary is between 40000 - 50000 £ per year.
Superdrug Head Office – Make a Real Difference Every Day!
Location: Croydon
Hours: 37.5 hours per week, 9:00am – 5:30pm; hybrid working available – 2 days from home, 3 days in office.
Salary: Competitive
Overview
The DC Communications Executive is responsible for supporting key internal stakeholders to deliver all distribution and transport messaging. Starting at a strategic level, they will support internal departments to drive engagement across our Distribution Centres. A key part of this role is to oversee communications across all internal channels, including an internal communications platform and the organisation and execution of in‑house events designed to increase team engagement. They will manage a communications calendar across two distribution locations that aligns with the Superdrug internal communications strategy.
Key Responsibilities
- Maintain a rolling calendar of activity across internal channels, aligning with the employer brand and wider business strategy.
- Own all distribution and transport specific communications plans and manage communications mapping across the distribution centres, including operational health and safety messaging.
- Cascade information within the distribution and transport teams by working with key stakeholders such as the Supply Chain Director, Heads of Departments, operational managers and onsite people teams.
- Build relationships across departments to stay aligned with communication priorities and act as a subject‑matter expert for audience‑specific messaging.
- Support the people team with the DEI calendar execution at distribution centres.
- Partner with the corporate charity partner to engage team members in fundraising and understand impact.
- Report on and analyse internal communications to share updates with key stakeholders and measure the impact of activities.
- Manage the internal communications platform for all relevant departments, including administration and reporting.
- Collaborate with the wider internal communications team to create digital content for relevant channels and manage internal media screens across distribution centres.
- Act as a brand guardian for all communications, ensuring consistent tone of voice.
What You’ll Need
- Core knowledge of internal communications principles and their business impact.
- Experience delivering a strategy and measuring its success.
- Proficiency with digital platforms such as Canva, SharePoint, and social‑media‑style systems.
- Ability to film and edit video, sound clips and social media assets, from basic to intermediate level.
- Flexibility to adapt plans based on business needs.
- Understanding of multiple brand tones and the ability to work across brands.
- Strong organisational skills and ability to manage competing priorities and projects.
Benefits
- 33 days holiday rising to 38 days with length of service (including bank holidays).
- Two staff discount codes for yourself and a family member or friend.
- 30% discount on Superdrug Own Brand products both in store and online.
- Hybrid working pattern – 2 days from home, 3 days in office.
- Company pension matching and bonus.
- Access to Stream, a money‑management app that gives you a percentage of your pay as you earn it.
- Learning and development programmes.
- Enhanced maternity, shared parental, adoption leave, company sick pay and pregnancy loss support.
Part of the A.S. Watson Group, the world's largest international health and beauty retailer.
Internal Communications Lead – Distribution & Engagement in Dunstable employer: Superdrug
Superdrug is an exceptional employer located in Croydon, offering a vibrant work culture that prioritises employee engagement and development. With a competitive salary, generous holiday allowance, and hybrid working options, employees enjoy a supportive environment that fosters growth through learning programmes and community involvement. As part of the A.S. Watson Group, team members benefit from being part of a leading international health and beauty retailer, making a real difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Lead – Distribution & Engagement in Dunstable
✨Tip Number 1
Network like a pro! Reach out to current employees at Superdrug on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Internal Communications Lead role.
✨Tip Number 2
Prepare for the interview by researching Superdrug's internal communications strategy. Think about how your skills can align with their goals, especially around engagement and messaging across distribution centres.
✨Tip Number 3
Show off your creativity! If you get the chance, bring examples of your previous work in internal communications, like campaigns or digital content you've created. This will help us see your potential impact at Superdrug.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Superdrug team.
We think you need these skills to ace Internal Communications Lead – Distribution & Engagement in Dunstable
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Internal Communications Lead role. Highlight your experience with internal communications and how it aligns with our mission at Superdrug. We want to see how you can make a real difference!
Showcase Your Skills:Don’t forget to mention your proficiency with digital platforms like Canva and SharePoint. If you've got experience in creating engaging content or managing communication strategies, let us know! We love seeing those skills in action.
Be Authentic:When writing your application, be yourself! We appreciate a consistent tone of voice that reflects your personality. Show us how you can be a brand guardian while still being relatable and engaging.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Superdrug!
How to prepare for a job interview at Superdrug
✨Know Your Audience
Before the interview, take some time to research Superdrug's internal communications style and their brand values. Understanding their tone of voice will help you tailor your responses and show that you're a great fit for the role.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully managed internal communications or driven engagement. Highlight any strategies you've implemented and the measurable outcomes, as this will demonstrate your ability to deliver results.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing communications during a crisis or engaging teams across multiple locations. Think through these scenarios in advance and prepare structured responses that showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the internal communications strategy or upcoming projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
