Visual Merchandising Planner — Hybrid & Growth Impact in Croydon

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: East Croydon

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

• Reviewing and building store planograms with buyers and merchandisers to ensure we are doing the right thing for customers and store teams.
• Working with suppliers to find best fixture solutions to help customers understand and shop our ranges.
• Working with buyers on promotional plans for stores, ensuring the solution looks at which products are in which stores.
• Getting involved in key company projects.
• Getting to know customers to help in making the right decisions for them.
• Helping improve the quality of stock in our store and ensuring we are pushing our own brand products.
• Planogram Management: working closely with the Merchandise Planner and Buying team, agreeing range review objectives and ensuring these are met on all plans.
• Ensuring all planograms meet visual merchandising guidelines and rules.
• Facilitating and presenting the sign-off of planograms to higher stakeholders.
• Managing discontinued stock effectively within category planograms and highlighting key risks ahead of plans going live.
• Understanding the impact of deranged stock on the business and taking necessary measures to prevent it.
• Building plans in the merchandise centre or with Supplier Category teams ahead of the range review.
• Agreeing and delivering range review communication ahead of go-live and coordinating with store operations.
• Fixturisation: ensuring all fixturisation is built into the planning process and sited on the planogram to reflect merchandising principles.
• Managing fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to.
• Analyzing the impact of fixturisation and trays in stores, sharing data and findings with the wider team.
• Range Management: maintaining all category range plans and ensuring they are kept up to date with the latest new lines.
• Managing linked lines, owning them for the team weekly, understanding the Superdrug shopper and delivering range plans for each segment.
• Promotional Planograms: owning the sign-off process for the department and building all planograms in line with the critical path.
• Challenging facings based on promotional forecasts and SKU level distribution.
• Ensuring plans are communicated efficiently through the promotional bulletin.
• Maintaining all weekly trackers and running weekly reports for the wider team.
• Delivering planograms to stores.
• Managing the relationship with store teams and dealing with queries promptly.
• Maintaining upkeep of all category range plans.
• Building and maintaining good working relationships with both internal and external stakeholders.
• Working within agreed budgets and timescales.

• Experience working in retail, merchandising support or a store operations environment.
• Attention to detail but aware of the bigger picture.
• Organized and able to manage multiple tasks in a fast-paced retail environment.
• Time-keeping skills to ensure deadlines are met.
• Team focused and able to work collaboratively with other departments.
• Strong communication skills with the ability to present findings clearly to wider teams.
• A desire to do what is best for our customers.
• Using initiative to solve problems.
• Experience with the basic Office suite (Outlook, Word, Excel) and comfortable running reports for the department as well as analysing outputs.

• Sees every interaction with the customer as an opportunity to brighten their day.
• Discovers new ways to work that put a smile on our customers and team members’ faces, making every shopping experience delightful.
• Be ‘The Best You’ using positive language and behaviours with customers and team members.
• Committed to join in, have some fun and celebrate everyone’s hard work.
• Builds great working relationships based on trust, respect and takes into account others’ needs.
• Regularly asks for feedback and uses it to improve and grow.
• Breaks down problems into smaller, manageable steps for easier resolution.

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.
• Come and be part of something special!