Senior People Manager in Croydon

Join Superdrug Head Office - Make a Real Difference Every Day!

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here’s the exciting bit… A day includes:

• The purpose of this role is to drive and develop the people strategy for our Head Office team.
• Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor.
• Supporting members of the Exec, Heads of Department and Line Managers to develop the capability of their people.
• Providing credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.
• Managing the team who make our office a great place to work, including our concierge and café teams.
• Working with our ER Manager and Advisor to ensure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases.

A typical day in this role includes:

• Making sure the vital basics are covered and our HR processes are correctly managed.
• Delivering exceptional People support and guidance communicated in a simple way that supports the business aims.
• Actively managing ER issues and supporting on escalations as required.
• Spotting the best resolution and applying our policies fairly whilst also thinking how we can continually improve.
• Managing our PDR and Succession planning activities, creating meaningful actions.
• Working with Internal Communications to ensure the wider team is kept up to date and engaged.
• Partnering with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment.
• Representing the needs of the internal customer in various project groups to ensure we get it right first time.
• Managing the Head Office Development budget and Strategy/Team development events during the year.

This job is a good fit for you if:

• You enjoy being a true generalist and delivering on projects.
• You can add value through great questioning and getting to the root of a problem.
• You understand how to build strong relationships.
• You can work at a fast pace and make decisions when things can change quickly.
• You are great at spotting the unintended consequences of decisions and getting ahead of them.
• You are motivated by the latest thinking and by sharing your knowledge with your peers.
• You get satisfaction through seeing projects come to fruition.

What you’ll need to succeed:

• You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding.
• You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them.
• You’ll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience.

Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special!