🔹 CRM Campaign Specialist at Superdrug
📍 Location : East Croydon – hybrid working (2 days home, 3 days office)
🕒 Hours : 9:00 am – 5:30 pm (37.5 hrs/week)
💷 Salary : Competitive
🌟 Why Superdrug? Superdrug is the best in accessible health & beauty with value, choice and friendly advice. We’re all about personality, fun and delivering that Superdrug feeling.
Key Responsibilities
- Manage end‑to‑end delivery of multi‑channel CRM campaigns using Adobe Campaign – design, build emails, push notifications and SMS.
- Produce day‑to‑day communication including briefs, targeting, data selection and programming.
- Analyse campaign metrics and develop test‑and‑learn strategies to optimise effectiveness.
- Support CRM managers to improve campaigns – focus on content optimisation and targeted data for activating CRM.
- Schedule and deploy campaigns across members and non‑members.
What You’ll Need
- Ideally 2+ years of CRM experience.
- Significant experience using Adobe Campaign.
- Familiar with SQL, HTML and JavaScript.
- Campaign operations for targeted, complex campaigns in large retailers.
- Analytical skills – organise, evaluate metrics and translate into useful insight.
Benefits
- 33 days holiday (38 with length of service).
- 2 staff discount codes (you + family).
- 30% discount on Superdrug Own Brand Products.
- Company pension matching and bonus.
- Stream – access a percentage of pay as you earn.
- Unrivalled learning and development programmes.
- Enhanced maternity/share parental/adoption leave, company sick pay & pregnancy loss support.
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