At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Superdrug, an inclusive employer committed to diversity and community.
- Benefits: Competitive salary, bonuses, staff discounts, and generous annual leave.
- Other info: Flexible shifts, excellent training, and clear career progression opportunities.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Previous retail experience and a passion for customer service.
The predicted salary is between 36000 - 36000 £ per year.
This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Designate Role - willing to travel to a variety of stores within a 1-hour radius of your base location until appointed into a store.
Shift pattern: Full-time - flexible shift patterns across mornings, evenings and weekends, will be discussed further at interview.
Why Superdrug?
Do you enjoy seeing them deliver great customer service? Our Store Managers go beyond just great people management. With your passion for products, retail and customers, alongside the pride you take for everyone who works with you, it will be visible for all to see the success you and your team achieve. The team gain expert knowledge from your coaching and share this with our customers which increases our sales & profits. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
You thrive when trusted to hit key performance indicators and achieve sales & profit goals, whilst you appreciate the importance of customer service.
Your previous retail experience in roles such as Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking.
- Competitive Salary up to £36,000 per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
In these roles you support us by being willing to travel to a variety of stores locally around your base location based on demand. You won't travel forever; we want these roles to help support future hiring needs and soon you will be ready to jump into a specific store and progress within the business.
Boutique Assistant Shop Manager employer: Superdrug
At Superdrug, we pride ourselves on being an exceptional employer, offering a vibrant work culture where beauty enthusiasts can thrive. Our commitment to professional development through in-house training ensures that our Beauty Therapists stay at the forefront of industry trends, while our generous benefits package, including competitive pay and family-friendly policies, makes us a supportive workplace. Located in Bangor, our team enjoys not only a fulfilling career but also exclusive discounts and exciting employee events that foster camaraderie and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Boutique Assistant Shop Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Superdrug, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Superdrug!
We think you need these skills to ace Boutique Assistant Shop Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Superdrug, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Superdrug and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Superdrug that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Superdrug
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
