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- Tasks: Lead a fun team while hitting sales targets and delivering excellent customer service.
- Company: Superdrug is a leading health and beauty retailer, focused on customer satisfaction and team spirit.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and discounts for you and a friend.
- Other info: Participate in workshops and receive one-to-one support throughout your apprenticeship.
- Why this job: Gain valuable experience, develop leadership skills, and enjoy real career progression opportunities.
- Qualifications: Experience in retail, confidence, resilience, and a passion for helping others succeed.
Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
Here’s the exciting bit...a great day includes:
- Supporting the management team in the day to day business activities and driving sales.
- Developing and delivering excellent customer service and store standards.
- Maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
As part of your Apprenticeship programme you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one to one support and mentoring, will ensure you will realise your potential and achieve your Apprenticeship.
Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award-winning in-house training and Apprenticeship team.
What you’ll need to succeed:
- Experience within a fast-paced high street retailer.
- Basic understanding of retail Key Performance Indicators; including sales, profit and service.
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills too.
- You will attend off site workshops throughout your programme so you must be willing to travel.
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
Here’s how you are rewarded:
- Competitive pay and up to 28 days holiday.
- Up to 30% discount for you and a nominated friend or family member.
- Earn a bonus of up to 25% of your salary.
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more!
- Fully structured training programme including one to one tuition, workshops and online learning.
- Internal progression opportunities on completion.
Salary: £12.25 per hour, £477.75
Hours: 39 per week
Qualification: Retail Team Leader Level 3
Come and be part of something special!
Apprentice Team Leader (Retail) employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader (Retail)
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be ready to showcase your personality and how you can contribute to that environment during any interactions.
✨Tip Number 2
Highlight your experience in fast-paced retail environments. Be prepared to discuss specific examples of how you've successfully managed pressure and motivated a team, as these are key qualities they are looking for.
✨Tip Number 3
Demonstrate your understanding of retail KPIs. Brush up on key performance indicators like sales and profit margins, and think of ways you can help improve these metrics in your role as an Apprentice Team Leader.
✨Tip Number 4
Be ready to discuss your ambition for career progression. Superdrug values internal promotion, so express your long-term goals and how this apprenticeship fits into your career path within the company.
We think you need these skills to ace Apprentice Team Leader (Retail)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Superdrug is looking for in an Apprentice Team Leader. Highlight key skills such as leadership, motivation, and customer service in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail and any relevant skills. Use specific examples that demonstrate your ability to lead a team, manage targets, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your motivation to work at Superdrug. Mention how your personality aligns with their values and how you can contribute to the team.
Showcase Your Achievements: In both your CV and cover letter, include any achievements or experiences that highlight your ability to work in a fast-paced environment. This could be sales targets met, team projects led, or customer satisfaction improvements.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Superdrug. Talk about what excites you about beauty and health, and how that passion can translate into motivating your team and enhancing customer experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or project in the past. Highlight your ability to motivate others, manage stress, and keep the atmosphere fun even during busy times, as this aligns with what Superdrug values in their Team Leaders.
✨Understand Key Performance Indicators
Familiarise yourself with retail KPIs such as sales, profit margins, and customer service metrics. Be ready to discuss how you would use these indicators to drive performance and improve store standards, showing that you have a strategic mindset.
✨Be Ready to Think on Your Feet
Since the role requires quick thinking and adaptability, prepare to answer situational questions that test your problem-solving skills. Think of scenarios where you had to make quick decisions and how those decisions positively impacted your team or customers.