Apprentice Team Leader

Apprentice Team Leader

Full-Time No home office possible
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At a Glance

  • Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
  • Company: Join Superdrug, a leading name in accessible health and beauty, loved for its value and fun atmosphere.
  • Benefits: Enjoy competitive pay, up to 28 days holiday, and discounts for you and a friend.
  • Why this job: Gain valuable experience, develop leadership skills, and enjoy real career progression opportunities.
  • Qualifications: Must have 5 GCSEs grade 4/C or equivalent, including English and maths, and retail experience.
  • Other info: Willingness to travel for workshops is required; no prior Team Leader experience needed.

39 / 41 Queensway, Stevenage, Herefordshire SG1 1DN

Salary : £13.00 Per Hour

Hours : 39 per week

Qualification : Retail Team Leader Level 3

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Here’s the exciting bit… a great day includes

What we look for in our Apprentice Team Leaders goes beyond just great management skills. One minute you could be rolling your sleeves up and getting stuck in, the next you could be managing and coaching your team, it is real think on your feet stuff!

You’ll learn how to support the management team in the day to day business activities and driving sales, alongside the development and delivery of excellent customer service and store standards. You’ll be involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

It’s a great experience that will prepare you for even bigger challenges. As part of your Apprenticeship programme you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one to one support and mentoring, will ensure you will realise your potential and achieve your Apprenticeship.

Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award-winning in-house training and Apprenticeship team.

What you’ll need to succeed

  • Experience within a fast-paced high street retailer
  • Basic understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills too
  • You will attend off site workshops throughout your programme so you must be willing to travel
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

You qualify if…

  • You have 5 GCSE’s grade 4 / C GCSE (or equivalent) including English and maths
  • You are not currently in any form of education, and you are available for full time shifts
  • You HAVEN’T completed a Team Leader Apprenticeship before
  • You are eligible to work in the UK
  • You have worked in Retail for more than 12 months
  • You haven’t had any Team Leader or Supervisor experience within Retail

Here’s how you are rewarded

  • Competitive pay and up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Earn a bonus of up to 25% of your salary
  • Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more!
  • Fully structured training programme including one to one tuition, workshops and online learning
  • Internal progression opportunities on completion
  • Enhanced company sick pay and pregnancy loss and support

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Apprentice Team Leader employer: Superdrug

Superdrug is an exceptional employer that prioritises the growth and development of its team members, offering a vibrant work culture where fun meets hard work. As an Apprentice Team Leader, you'll benefit from a structured training programme, competitive pay, and generous discounts, all while being part of a team that values customer service and personal development. With clear pathways for career progression and a commitment to promoting from within, Superdrug is dedicated to helping you realise your potential in the dynamic retail environment.
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Contact Detail:

Superdrug Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Team Leader

✨Tip Number 1

Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be prepared to demonstrate how you embody these traits in your interactions during the interview process.

✨Tip Number 2

Showcase your experience in fast-paced retail environments. Be ready to discuss specific examples of how you've successfully managed challenges or motivated a team, as this will highlight your suitability for the Apprentice Team Leader role.

✨Tip Number 3

Prepare to discuss your understanding of retail Key Performance Indicators (KPIs). Knowing how sales, profit, and customer service metrics work will demonstrate your readiness to contribute to the team's success.

✨Tip Number 4

Be enthusiastic about learning and development. Since the role includes training and workshops, express your eagerness to grow your skills and take on new challenges within the company.

We think you need these skills to ace Apprentice Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Sales Target Achievement
Retail Key Performance Indicators (KPIs)
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Resilience
Confidence
Time Management
Adaptability
Basic Financial Acumen
Ability to Work in a Fast-Paced Environment
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Superdrug is looking for in an Apprentice Team Leader. Highlight key responsibilities and required skills that match your experience.

Tailor Your CV: Customise your CV to reflect relevant experience in retail and any leadership roles, even if informal. Emphasise your ability to motivate others and your understanding of retail KPIs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, your motivation skills, and how you can contribute to the Superdrug team. Use specific examples from your past experiences.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Superdrug

✨Show Your Passion for Beauty and Health

Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.

✨Highlight Your Team Leadership Skills

Even if you haven't held a formal leadership position, think of examples where you've motivated or supported others in a team setting. Discuss how you can keep the atmosphere fun and productive, especially under pressure, which is crucial for an Apprentice Team Leader.

✨Understand Retail KPIs

Familiarise yourself with key retail performance indicators such as sales, profit margins, and customer service metrics. Being able to discuss these concepts will show that you have a basic understanding of what drives success in a retail environment.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations, like managing a difficult team member or dealing with a busy sales period. Practising your responses to these scenarios will help you think on your feet and demonstrate your problem-solving skills.

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