At a Glance
- Tasks: Engage with customers, manage the till, and maintain store presentation.
- Company: Superdrug is a leading health and beauty retailer focused on customer satisfaction and team spirit.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and excellent training opportunities.
- Why this job: Kickstart your career in retail with hands-on experience and real progression potential.
- Qualifications: GCSE grade 4/C in English and maths; no prior retail apprenticeship required.
- Other info: Full-time shifts with flexible hours; training provided in-store.
Why Superdrug? Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. An Apprentice Sales Adviser role is just the start!
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
Here’s the exciting bit… a great day includes:
- Serving customers mostly at the till point where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys.
- Helping ensure that the store is well stocked, and a high level of store presentation is maintained.
- Actively being involved in achieving the store targets.
Your Assessor and store team will work with you to improve your communication, teamwork and organisational skills. They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing. Your training will take place in store so no college days! At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship.
During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles. It is a great experience that will prepare you for even bigger challenges. Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.
What you’ll need to succeed:
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills
- Willingness to carry out piercing services for our customers (training provided)
- Flexible in working hours and adaptable to change
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
You qualify if…
- You have a grade 4 / C GCSE (or equivalent) in English and maths
- You are not currently in any form of education and you are available for full time shifts
- You HAVEN’T completed a Retail Apprenticeship before
- You are eligible to work in the UK
- You are brand new to retail
Here’s how you are rewarded...
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Enhanced company sick pay and pregnancy loss and support
Hours: 39 hours a week
Salary: From £9.50 per hour
Come and be part of something special!
Apprentice Retail Sales Advisor employer: Superdrug
Contact Detail:
Superdrug Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Retail Sales Advisor
✨Tip Number 1
Show your passion for beauty and health during the interview. Be prepared to discuss your favourite products or brands and how they relate to customer service. This will demonstrate your enthusiasm and fit for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Role-playing different customer interactions can help you feel more confident when speaking with customers at Superdrug.
✨Tip Number 3
Familiarise yourself with Superdrug's values and recent promotions. Being knowledgeable about their current offers and store initiatives will show your commitment and readiness to contribute to the team.
✨Tip Number 4
Be flexible and open-minded about the role. Highlight your willingness to learn new skills, such as piercing services, and your adaptability to changing situations. This will align with Superdrug's focus on personal development and teamwork.
We think you need these skills to ace Apprentice Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being an Apprentice Retail Sales Advisor at Superdrug entails. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Tailor Your CV: Craft your CV to highlight relevant experience in customer service or retail, even if it's informal. Emphasise your communication skills and any previous roles where you've worked as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for beauty and health, and your enthusiasm for working with customers. Mention specific reasons why you want to work at Superdrug and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in retail.
How to prepare for a job interview at Superdrug
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and customer service during the interview. Share any experiences you have that demonstrate your love for helping customers and your interest in beauty and health products.
✨Demonstrate Team Spirit
Since teamwork is crucial at Superdrug, be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might face as an Apprentice Sales Adviser. Practice how you would handle different situations, such as dealing with difficult customers or upselling products, to show your readiness for the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities, career progression, or what a typical day looks like for an Apprentice Sales Adviser to demonstrate your eagerness to learn and grow.