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- Tasks: Lead the E-Store team, manage stock, and ensure excellent customer service.
- Company: Join Superdrug, a beloved health and beauty retailer with a vibrant culture.
- Benefits: Enjoy up to 28 days holiday, discounts, and real-time pay tracking.
- Other info: Flexible hours with opportunities for more shifts and excellent training.
- Why this job: Shape your leadership skills while working in a fun and dynamic environment.
- Qualifications: Experience in retail supervision and a passion for helping others grow.
The predicted salary is between 28000 - 28000 £ per year.
Location: Unit 10, 35 New Square, West Bromwich, West Midlands B70 7PR
Hours: 16 hours a week with the opportunity to work more hours
Shifts: Flexible; Monday, Thursday and Friday 17:00-22:00 and weekends
Salary: £13.50 per hour
At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice and top‑notch service.
Responsibilities
- Your role will be to work with the E‑Store team, ensuring the store is well stocked and replenished, processing online orders, picking and packing them for our customers, and leading the teams to achieve the KPIs and ensuring health and safety standards are met.
- You will also work on the shop floor, restocking shelves and providing excellent service to in‑store customers.
Qualifications
- Supervisory or team leader experience within a fast‑paced high‑street retailer.
- Understanding of retail key performance indicators, including sales, profit and service.
- The ability to help others develop and improve their skills.
- Willingness to carry out piercing services for customers (training provided and not essential).
Benefits
- Up to 28 days holiday (pro‑rated for part‑time staff).
- Option to buy or sell days.
- Enhanced company sick pay and pregnancy loss and support.
- Up to 30% discount for you and a friend or family member.
- Excellent training.
- Access to Stream, a tool that lets you track earnings in real time and access a percentage of your pay as you earn it.
We respect every voice and celebrate individuality. As a Supervisor, you will manage a dynamic team and create a fun work environment. For more information on benefits, please visit the Superdrug careers site.
E Store Retail Supervisor in West Bromwich employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E Store Retail Supervisor in West Bromwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Superdrug's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your supervisory experience and how you've led teams in the past – this is your time to shine!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace E Store Retail Supervisor in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the E Store Retail Supervisor role. Highlight any supervisory or team leader experience you've got, especially in fast-paced retail environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Superdrug. Be sure to mention your understanding of retail KPIs and how you can help others develop their skills.
Show Your Personality: We love individuality! Don’t be afraid to let your personality shine through in your application. Share a bit about yourself and what makes you a great fit for our fun work environment.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Superdrug Stores
✨Know Your Retail KPIs
Make sure you understand key performance indicators in retail, like sales and customer service metrics. Be ready to discuss how you've met or exceeded these in your previous roles, as this will show your potential employer that you can drive results.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so highlight your supervisory experience. Prepare examples of how you've motivated your team, resolved conflicts, or improved team performance in a fast-paced environment.
✨Demonstrate Customer Focus
Superdrug prides itself on excellent customer service. Think of specific instances where you've gone above and beyond for customers. This will demonstrate your commitment to providing top-notch service and align with the company's values.
✨Be Ready for Practical Scenarios
You might be asked how you'd handle certain situations on the shop floor, like restocking or dealing with a difficult customer. Practice your responses to these scenarios to show that you're prepared and can think on your feet.