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- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, dedicated to customer satisfaction.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Why this job: Be part of a fun, dynamic team that values personality and promotes from within.
- Qualifications: Experience in retail management is ideal; confidence and ambition are key.
- Other info: Training provided for piercing services; this role is a stepping stone to future management opportunities.
Location: Unit 1 - 10 The Parade, Minehead TA24 5UG
Hours: 16 hours a week with an opportunity to work more hours
Salary: £13.00 Per Hour
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team; it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers.
- You’ll support the management team in the day-to-day business activities
- Driving sales, alongside the development and delivery of excellent customer service and store standards.
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug, to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here’s how you are rewarded:
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/
Retail Supervisor employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding their focus on customer service and team spirit will help you align your approach during the interview, showcasing how you can contribute to their fun and hardworking environment.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team in a fast-paced retail setting. Highlight specific instances where you successfully motivated your team or improved sales, as this will resonate well with the hiring managers.
✨Tip Number 3
Research common retail Key Performance Indicators (KPIs) and be ready to discuss how you've met or exceeded these in previous roles. Showing your understanding of sales, profit, and service metrics will set you apart as a knowledgeable candidate.
✨Tip Number 4
Demonstrate your willingness to learn and adapt by expressing interest in the training opportunities offered, such as piercing services. This shows your commitment to personal development and your readiness to take on new challenges within the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Superdrug is looking for in a Retail Supervisor. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your supervisory or team leader experience in retail. Use specific examples that demonstrate your ability to drive sales, manage a team, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your motivation to lead a team. Mention how your personality aligns with Superdrug's values and culture.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to sales, profit, and customer service. This will help you stand out as a candidate who can contribute to Superdrug's success.
How to prepare for a job interview at Superdrug Stores
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with what Superdrug values in their team members.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as these are key traits they look for in a Retail Supervisor.
✨Understand Retail KPIs
Familiarise yourself with retail Key Performance Indicators such as sales, profit margins, and customer service metrics. Be ready to discuss how you have used these indicators in previous roles to drive success and improve store performance.
✨Be Ready to Think on Your Feet
Since the role involves dynamic responsibilities, prepare to showcase your problem-solving skills. Think of scenarios where you had to adapt quickly to changing circumstances and how you managed to keep the team motivated under pressure.