Location:LARNE
Hours per Week:39 hours
Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.
Salary: Up to £30,500 per annum
Why Superdrug?
- Are you someone who enjoys inspiring others in your team?
- Do you enjoy managing a team to deliver great customer service?
- And are you someone with a good head for business who also knows how to have fun?
The Role
Our Assistant Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn’t hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
If you like the sound of this, can see yourself managing and motivating others, then this job is for you...
About you
- You love watching others succeed in their careers
- You thrive on hitting key performance indicators and achieving sales & profit goals
- You appreciate the importance of great customer service and get satisfaction from exceeding your customers’ expectations
- Your previous retail experience, in roles such as a Retail Supervisor, Assistant Manager or similar, brings us fresh thinking.
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you...!
What’s in it for you?
- Competitive Salary up to £30,500per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager in Antrim
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Superdrug Stores, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Superdrug Stores!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Superdrug Stores, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Superdrug Stores and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Superdrug Stores that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Superdrug Stores
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
