At a Glance
- Tasks: Prepare and serve delicious coffee and food while delivering top-notch customer service.
- Company: Join Superdrug, a vibrant retailer passionate about health and beauty.
- Benefits: Enjoy up to 33 days holiday, staff discounts, and a company pension.
- Other info: Work-life balance and a strong focus on teamwork await you!
- Why this job: Be part of a fun team in a dynamic corporate environment with growth opportunities.
- Qualifications: Previous catering or customer service experience, ideally with barista skills.
The predicted salary is between 24000 - 30000 £ per year.
Location: East Croydon
Hours: 32 Hours per week, Monday to Friday 7:00am-16:00pm
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling.
A Day Includes
We’re currently recruiting a reliable, customer-focused Catering Assistant with barista experience to support our catering operation within a busy corporate workplace. This is an excellent opportunity for someone passionate about great coffee, quality food, and outstanding customer service. As a Catering Assistant, you’ll play a key role in preparing and serving food and drinks to a consistently high standard, supporting the team to deliver an efficient service that delights customers every day. You’ll be supported to grow and develop within a company that invests in its people and offers a friendly working environment with a strong focus on teamwork and work-life balance.
Key Responsibilities
- Prepare and serve perfectly crafted coffees and beverages to a high standard.
- Prepare and serve high‑quality food offerings in line with Superdrug standards.
- Deliver first‑class customer service in a professional corporate environment.
- Maintain a clean, organised, and well‑presented coffee and service area.
- Confidently operate coffee machines and brewing equipment.
- Learn and apply knowledge of brewing methods, beverage blends, and food presentation.
- Receive and process payments (cash and card transactions) accurately.
- Maintain stock levels of clean cups, plates, and consumables.
- Carry out daily equipment checks and report any maintenance or safety issues.
- Comply with Food Safety, Hygiene, and Health & Safety requirements at all times.
- Represent Superdrug values and brand standards positively.
- Work collaboratively as part of a team in a fast‑paced facilities environment.
What We’re Looking For
- Previous catering or customer service experience, ideally with barista skills.
- Be confident using coffee machines and brewing equipment.
- Be a strong communicator who builds positive relationships easily.
- Show enthusiasm, motivation, and attention to detail.
- Be able to work effectively under pressure.
- Take initiative and make decisions that enhance the customer experience.
- Demonstrate excellent timekeeping, reliability, and attendance.
- Adapt well to a busy corporate workplace setting.
What’s In It For You
- Up to 33 days holiday (inclusive of bank holidays).
- 2 staff discount codes for yourself and a family member or friend.
- 30% discount on Superdrug Own Brand Products both in store and online.
- Company pension matching and bonus.
- Stream – a money management app that gives you access to a percentage of your pay as you earn it.
- Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK.
- We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets.
- Unrivalled Learning and Development programmes.
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.
- Come and be part of something special!
Barista 32 Hours per week in London employer: Superdrug Stores
Superdrug is an exceptional employer, offering a vibrant and supportive work environment at our East Croydon Head Office. With a strong focus on teamwork, employee growth, and a commitment to work-life balance, we provide our Catering Assistants with competitive benefits, including generous holiday allowances, staff discounts, and unrivalled learning opportunities. Join us in delivering outstanding customer service while being part of a dynamic team that values personality and fun in the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Barista 32 Hours per week in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Superdrug. Understand their values and what makes them tick. This way, you can show off your passion for beauty and health, and how you fit right into their vibrant team.
✨Tip Number 2
Practice your barista skills! If you’ve got experience, brush up on your coffee-making techniques. If not, watch some tutorials or even try making drinks at home. Being able to demonstrate your skills will definitely impress during the practical parts of the interview.
✨Tip Number 3
Show off your customer service chops! Think of examples from your past experiences where you went above and beyond for a customer. Superdrug loves a friendly face, so let your personality shine through when discussing how you handle customer interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Superdrug family. So, get that application in and let’s get you brewing some great coffee!
We think you need these skills to ace Barista 32 Hours per week in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and customer service right from the start! Mention any barista experience you have and how it aligns with our values at Superdrug.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We want to know how you can contribute to our vibrant team and deliver that Superdrug feeling!
Be Professional Yet Friendly:Remember, we’re looking for someone who can connect with customers in a professional corporate environment. Use a friendly tone in your application to reflect your personality and approachability.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Superdrug.
How to prepare for a job interview at Superdrug Stores
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, beverage blends, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you handled difficult situations or went the extra mile for a customer. Superdrug values friendly advice and service, so make sure to demonstrate that.
✨Teamwork is Key
Since the role involves working in a fast-paced environment, be ready to talk about your experience working as part of a team. Share specific instances where you collaborated effectively with others to achieve a common goal, as this aligns with Superdrug's focus on teamwork.
✨Be Ready for Practical Questions
Expect some practical questions related to food safety, hygiene, and operating coffee machines. Familiarise yourself with these topics and be prepared to discuss how you would maintain high standards in a busy corporate setting.
