At a Glance
- Tasks: Help customers find their perfect fragrance and provide exceptional service at the counter.
- Company: Join Superdrug, a fun and dynamic retail environment focused on customer satisfaction.
- Benefits: Enjoy up to 28 days holiday, discounts, excellent training, and flexible working hours.
- Other info: Opportunity to learn ear and nose piercing with optional training.
- Why this job: Be part of a vibrant team where every day is different and rewarding.
- Qualifications: No prior experience needed, just a passion for fragrance and great communication skills.
Location: Brantano Anlaby Retail Park, Hull HU10 6RJ
Hours: 30 hours a week with opportunity to work more hours.
Salary: £9.60 - £12.60 Per Hour
Why Superdrug?
Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!
Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here’s the exciting bit… A great day includes:
- Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them.
- We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.
- Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales.
- You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained.
- In addition, you will be involved in supporting the management team to achieve store targets.
- To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).
What you’ll need to succeed:
- Experience or interest in fragrance
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills in fragrance
- Willingness to carry out piercing services for our customers (training provided) (optional)
- Flexible in working hours and adaptable to change
Here’s how you are rewarded:
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
Fragrance Advisor in Hull employer: Superdrug Stores
Superdrug is an exceptional employer that values its employees and fosters a vibrant work culture at our Brantano Anlaby Retail Park location. With a focus on personal development, we offer extensive training opportunities, including optional ear and nose piercing, alongside competitive benefits such as up to 28 days holiday and a generous staff discount. Join us to be part of a passionate team dedicated to delivering outstanding customer service while enjoying a fun and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fragrance Advisor in Hull
✨Tip Number 1
Familiarise yourself with popular fragrance brands and their key notes. This knowledge will not only help you engage customers but also demonstrate your passion for the role during any interviews or discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family about their fragrance preferences. This will boost your confidence in communicating effectively and providing tailored advice to customers.
✨Tip Number 3
Visit the Superdrug store where you’re applying and observe how the current Fragrance Advisers interact with customers. Take note of their techniques and the types of questions they ask to better understand customer needs.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn new skills, such as ear and nose piercing. Highlighting your adaptability can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Fragrance Advisor in Hull
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Fragrance Advisor at Superdrug. Familiarise yourself with their customer service expectations and the importance of product knowledge in delivering exceptional service.
Tailor Your CV:Highlight any relevant experience or interest in fragrance and retail in your CV. Emphasise your communication skills and any previous customer service roles to demonstrate your suitability for the position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fragrance and retail. Mention specific examples of how you've delivered great customer service in the past and express your enthusiasm for the opportunity to work at Superdrug.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Fragrance Advisor.
How to prepare for a job interview at Superdrug Stores
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for perfumes and fragrances during the interview. Share any personal experiences or knowledge you have about different scents, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role is heavily focused on delivering exceptional customer service, be prepared to discuss your previous experiences in retail or customer-facing roles. Use specific examples to illustrate how you've gone above and beyond to help customers.
✨Demonstrate Communication Skills
Clear and confident communication is key for a Fragrance Adviser. Practice articulating your thoughts clearly and consider role-playing common customer interactions to showcase your ability to engage with customers effectively.
✨Be Open to Learning
Express your willingness to learn and improve your knowledge about fragrances. Mention any relevant training or courses you’ve taken, and show that you’re eager to develop your skills further, especially regarding optional services like ear and nose piercing.
