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- Tasks: Help customers find their perfect fragrance and deliver exceptional service.
- Company: Join Superdrug, a fun and dynamic retail environment.
- Benefits: Enjoy up to 28 days holiday and 30% discount for you and a friend.
- Why this job: Be part of a passionate team and grow your skills in fragrance and customer service.
- Qualifications: Experience or interest in fragrance and strong communication skills.
- Other info: Opportunity for career progression and optional training in ear and nose piercing.
Location: Unit 14 Newport Retail Park, Spytty Road, Newport NP19 4QQ.
Hours: Monday to Sunday between 9am – 8pm – 16 hours a week with opportunity to work more hours.
Salary: £9.60 – £12.60 Per Hour
Why Superdrug?
Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Working as a Fragrance Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Fragrance Adviser role is just the start!
Our success comes from our people – they make the difference. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Here\\\’s the exciting bit… A great day includes:
Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with That Superdrug Feeling – this means they receive exceptional customer service.
Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised, and a high level of presentation is always maintained. In addition, you will be involved in supporting the management team to achieve store targets. To support your development, you\\\’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store (optional).
What you’ll need to succeed
- Experience or interest in fragrance
- Confident and clear communication skills
- Passionate about retail and customer service
- Desire to learn and improve your knowledge/skills in fragrance
- Willingness to carry out piercing services for our customers (training provided) (optional)
- Flexible in working hours and adaptable to change
Here\\\’s how you are rewarded
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/
Questions? We have answers!
Check out our FAQ page for more.
- Apply online with your CV, highlighting how your skills fit the role at Superdrug.
- Initial Screening: Our store teams will review your application and contact you if it matches our requirements.
- Interviews: If selected, you\\\’ll be invited to an in-store interview where you\\\’ll meet the team and may be asked to perform a customer service task.
- Offer & Onboarding: If you’re successful, you\\\’ll receive a job offer with details on the role, salary, and benefits. We’ll then help guide you through the onboarding process for a smooth start.
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Fragrance Adviser NEW Posted today £9.60 - £12.60 Per Hour Newport Retail Store Team Permanent [...] employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Adviser NEW Posted today £9.60 - £12.60 Per Hour Newport Retail Store Team Permanent [...]
✨Tip Number 1
Get to know the products! Dive into the world of fragrances before your interview. Familiarise yourself with popular scents and brands, so you can chat confidently about them when you meet the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer choose a fragrance. Role-play with a friend or family member to get comfortable with delivering that exceptional service Superdrug is known for.
✨Tip Number 3
Be flexible and show your enthusiasm! During the interview, express your willingness to learn and adapt. Mention your interest in the optional ear and nose piercing training – it shows you're keen to grow within the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have all the info at your fingertips to tailor your CV to what we’re looking for in a Fragrance Adviser.
We think you need these skills to ace Fragrance Adviser NEW Posted today £9.60 - £12.60 Per Hour Newport Retail Store Team Permanent [...]
Some tips for your application 🫡
Show Your Passion for Fragrance: When you're writing your application, let your love for perfume shine through! Share any experiences or interests you have in fragrance to show us why you're the perfect fit for the Fragrance Adviser role.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your background aligns with our need for exceptional customer service and retail passion!
Be Clear and Confident: Use clear and confident language in your application. This is your chance to showcase your communication skills, so make it easy for us to see how well you can connect with customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Superdrug Stores
✨Know Your Fragrance
Brush up on your fragrance knowledge before the interview. Familiarise yourself with different types of perfumes, their notes, and popular brands. This will not only impress the interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is key for a role that revolves around providing That Superdrug Feeling!
✨Practice Clear Communication
Since clear communication is essential, practice explaining fragrance concepts in simple terms. You might be asked to demonstrate how you would advise a customer, so being articulate and confident will help you stand out.
✨Be Ready for a Role Play
Expect to perform a customer service task during the interview. This could involve role-playing a scenario where you assist a customer at the fragrance counter. Approach it with enthusiasm and creativity to showcase your personality and ability to engage with customers.
