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- Tasks: Lead the E-Store team, manage online orders, and ensure excellent customer service.
- Company: Join Superdrug, a beloved health and beauty retailer with a vibrant culture.
- Benefits: Enjoy up to 28 days holiday, discounts, and real-time pay tracking.
- Other info: Flexible hours with opportunities for more shifts and personal development.
- Why this job: Shape your leadership skills while working in a fun and dynamic environment.
- Qualifications: Experience in retail supervision and a passion for helping others grow.
The predicted salary is between 27360 - 27360 £ per year.
Location: Unit 10, 35 New Square, West Bromwich, West Midlands B70 7PR
Hours: 16 hours a week with the opportunity to work more hours
Shifts: Flexible; Monday, Thursday and Friday 17:00-22:00 and weekends
Salary: £13.50 per hour
At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice and top‑notch service.
Responsibilities
- Your role will be to work with the E‑Store team, ensuring the store is well stocked and replenished, processing online orders, picking and packing them for our customers, and leading the teams to achieve the KPIs and ensuring health and safety standards are met.
- You will also work on the shop floor, restocking shelves and providing excellent service to in‑store customers.
Qualifications
- Supervisory or team leader experience within a fast‑paced high‑street retailer.
- Understanding of retail key performance indicators, including sales, profit and service.
- The ability to help others develop and improve their skills.
- Willingness to carry out piercing services for customers (training provided and not essential).
Benefits
- Up to 28 days holiday (pro‑rated for part‑time staff). Option to buy or sell days.
- Enhanced company sick pay and pregnancy loss and support.
- Up to 30% discount for you and a friend or family member.
- Excellent training. Access to Stream, a tool that lets you track earnings in real time and access a percentage of your pay as you earn it.
We respect every voice and celebrate individuality. As a Supervisor, you will manage a dynamic team and create a fun work environment.
E Store Retail Supervisor employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E Store Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Superdrug's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your supervisory experience and how you've led teams in the past – this is your time to shine!
✨Tip Number 3
Dress to impress! Even if the role is in retail, looking smart and professional shows you mean business. It’s all about making a great first impression, so don’t skimp on your outfit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that they’ll appreciate!
We think you need these skills to ace E Store Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the E Store Retail Supervisor role. Highlight any supervisory or team leader experience you've got, especially in fast-paced retail environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how you can help us achieve our KPIs. Don’t forget to mention your understanding of customer service and health and safety standards.
Showcase Your Leadership Skills: We want to see how you can lead a team! Share examples of how you've helped others develop their skills or improved team performance in previous roles. This will show us you're ready to take on the Supervisor position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Superdrug Stores
✨Know Your Retail KPIs
Make sure you understand key performance indicators in retail, like sales and customer service metrics. Be ready to discuss how you've used these in your previous roles to drive results.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you helped others develop their skills or improved team performance.
✨Demonstrate Customer Focus
Since Superdrug values excellent customer service, think of instances where you went above and beyond for customers. Be prepared to share these stories to show your commitment to customer satisfaction.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios, such as handling stock replenishment or managing a busy shift. Practise how you would approach these situations to demonstrate your problem-solving skills.