At a Glance
- Tasks: Prepare and serve delicious coffee and food while delivering top-notch customer service.
- Company: Join Superdrug, a vibrant retailer passionate about health and beauty.
- Benefits: Enjoy up to 33 days holiday, staff discounts, and a company pension.
- Other info: Work-life balance and a supportive team culture await you!
- Why this job: Be part of a fun team in a dynamic corporate environment with great growth opportunities.
- Qualifications: Previous catering or customer service experience, ideally with barista skills.
The predicted salary is between 24000 - 30000 € per year.
Superdrug Head Office – Catering Assistant
Location: East Croydon
Hours: 32 Hours per week, Monday to Friday 7:00am-16:00pm
Salary: Competitive
Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling.
A Day Includes
We’re currently recruiting a reliable, customer-focused Catering Assistant with barista experience to support our catering operation within a busy corporate workplace. This is an excellent opportunity for someone passionate about great coffee, quality food, and outstanding customer service. As a Catering Assistant, you’ll play a key role in preparing and serving food and drinks to a consistently high standard, supporting the team to deliver an efficient service that delights customers every day. You’ll be supported to grow and develop within a company that invests in its people and offers a friendly working environment with a strong focus on teamwork and work-life balance.
Key Responsibilities
- Prepare and serve perfectly crafted coffees and beverages to a high standard.
- Prepare and serve high-quality food offerings in line with Superdrug standards.
- Deliver first-class customer service in a professional corporate environment.
- Maintain a clean, organised, and well-presented coffee and service area.
- Confidently operate coffee machines and brewing equipment.
- Learn and apply knowledge of brewing methods, beverage blends, and food presentation.
- Receive and process payments (cash and card transactions) accurately.
- Maintain stock levels of clean cups, plates, and consumables.
- Carry out daily equipment checks and report any maintenance or safety issues.
- Comply with Food Safety, Hygiene, and Health & Safety requirements at all times.
- Represent Superdrug values and brand standards positively.
- Work collaboratively as part of a team in a fast-paced facilities environment.
What We’re Looking For
- Previous catering or customer service experience, ideally with barista skills.
- Be confident using coffee machines and brewing equipment.
- Be a strong communicator who builds positive relationships easily.
- Show enthusiasm, motivation, and attention to detail.
- Be able to work effectively under pressure.
- Take initiative and make decisions that enhance the customer experience.
- Demonstrate excellent timekeeping, reliability, and attendance.
- Adapt well to a busy corporate workplace setting.
What’s In It For You
- Up to 33 days holiday (inclusive of bank holidays).
- 2 staff discount codes for yourself and a family member or friend.
- 30% discount on Superdrug Own Brand Products both in store and online.
- Company pension matching and bonus.
- Stream – a money management app that gives you access to a percentage of your pay as you earn it.
- Being part of more! We are part of a group that works closely with Savers, The Perfume Shop and Three UK.
- We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets.
- Unrivalled Learning and Development programmes.
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.
Come and be part of something special!
Barista 32 Hours per week employer: Superdrug Stores
Superdrug is an exceptional employer, offering a vibrant and supportive work environment at our East Croydon Head Office. With a strong emphasis on teamwork, employee development, and work-life balance, we provide our Catering Assistants with competitive benefits, including generous holiday allowances, staff discounts, and access to unrivalled learning opportunities. Join us in delivering outstanding customer service while being part of a dynamic team that values personality and fun in the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Barista 32 Hours per week
✨Tip Number 1
Get to know the company culture! Before your interview, check out Superdrug's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your barista skills! If you can, whip up some coffee at home or visit a local café to brush up on your techniques. Being able to demonstrate your passion for great coffee during the interview can really set you apart.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to deliver that first-class service Superdrug is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Superdrug family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Barista 32 Hours per week
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and customer service right from the start! Mention any barista experience you have and how it aligns with our vibrant Superdrug culture.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We want to know how you can contribute to our team and deliver that Superdrug feeling!
Be Professional Yet Friendly:Remember, we’re all about personality! While you should maintain professionalism, don’t hesitate to let your friendly side shine through in your application.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Superdrug Stores
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, beverage blends, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a busy corporate environment.
✨Teamwork is Key
Superdrug values teamwork, so be ready to talk about how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a fast-paced setting.
✨Dress the Part
Even though it’s a catering role, first impressions matter! Dress smartly and maintain a professional appearance. This reflects your understanding of the corporate environment and shows that you take the opportunity seriously.
