At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Superdrug, a leading Health & Beauty retailer committed to team growth and customer satisfaction.
- Benefits: Enjoy a competitive salary, staff discounts, bonus opportunities, and excellent training for career progression.
- Why this job: Be part of a fun, dynamic environment where your leadership can make a real impact.
- Qualifications: Previous retail experience in supervisory roles is essential; passion for beauty and health is a plus.
- Other info: Flexible shifts and exciting competitions throughout the year to boost team spirit.
The predicted salary is between 26400 - 39600 £ per year.
Location: 91/99 High Street, Banstead, Surrey SM7 2NL GBR
Hours per Week: 39 hours
Shift pattern: Full-time - flexible shift patterns across mornings, afternoons, evenings and weekends, will be discussed further at interview.
Salary: Up to £33,000 per annum
Why Superdrug?
Are you someone who enjoys inspiring others in your team? Do you enjoy managing a team to deliver great customer service? And are you someone with a good head for business who also knows how to have fun?
The Role
Our Assistant Store Managers go beyond just great management skills; they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales. A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.
If you like the sound of this, can see yourself managing and motivating others, then this job is for you...
About you
- You love watching others succeed in their careers
- You thrive on hitting key performance indicators and achieving sales & profit goals
- You appreciate the importance of great customer service and get satisfaction from exceeding your customers' expectations
- Your previous retail experience, in roles such as a Retail Supervisor, Assistant Manager or similar, brings us fresh thinking.
We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
What’s in it for you?
- Competitive Salary up to £33,000 per annum
- Up to 25% Bonus of your salary
- 30% Staff Discount
- Up to 33 days Annual Leave
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more
- Excellent training and Internal progression opportunities
- Pension & Life assurance
- Reward & recognition scheme and long service awards
- Employee assistance programme with Retail Trust
- Get instant access to Wagestream.
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
For information on how we manage and store your data please go to Superdrug Privacy Policy.
Assistant Manager Banstead employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Banstead
✨Tip Number 1
Familiarise yourself with Superdrug's values and mission. Understanding their commitment to customer service and team development will help you align your answers during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your previous retail experience that demonstrate your ability to lead a team and achieve sales targets. Highlight specific situations where you motivated your team or improved customer satisfaction.
✨Tip Number 3
Research current trends in the health and beauty sector. Being knowledgeable about popular products and customer preferences will show your passion for the industry and your readiness to engage with customers effectively.
✨Tip Number 4
Practice your communication skills, especially in a team context. As an Assistant Manager, you'll need to inspire and motivate your team, so being able to articulate your thoughts clearly and positively is crucial.
We think you need these skills to ace Assistant Manager Banstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in management roles. Emphasise your ability to inspire and lead a team, as well as your achievements in customer service and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty and health sector. Mention specific examples of how you've successfully managed teams or exceeded sales targets in previous roles.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as team management, customer service excellence, and business acumen. Use keywords from the job listing to demonstrate your fit for the role.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you can contribute to Superdrug's goals. Be ready to discuss your management style, how you motivate teams, and your strategies for achieving sales targets.
How to prepare for a job interview at Superdrug Stores
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for beauty and health products during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past. Discuss specific situations where you inspired others to achieve their goals or improve customer service.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service. Think of scenarios where you went above and beyond for a customer or resolved a difficult situation. This will showcase your commitment to delivering excellent customer experiences, which is crucial for the role.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs in retail, such as sales targets and customer satisfaction scores. Be ready to discuss how you have met or exceeded these metrics in previous roles, as this will show your business acumen and ability to drive results.