At a Glance
- Tasks: Lead a team, drive sales, and deliver excellent customer service.
- Company: Superdrug is a leading health and beauty retailer focused on customer satisfaction.
- Benefits: Enjoy competitive pay, discounts, bonuses, and structured training.
- Other info: Opportunities for internal progression and exciting competitions throughout the year.
- Why this job: Gain valuable experience, develop leadership skills, and progress your career in a fun environment.
- Qualifications: 5 GCSEs at grade 4/C or equivalent, retail experience, and no prior Team Leader Apprenticeship.
Salary: £13.00 Per Hour
Hours: 39 per week
Qualification: Retail Team Leader Level 3
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
Here’s the exciting bit… a great day includes:
- Supporting the management team in the day-to-day business activities and driving sales.
- Development and delivery of excellent customer service and store standards.
- Maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
It’s a great experience that will prepare you for even bigger challenges. As part of your Apprenticeship programme, you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one-to-one support and mentoring, will ensure you realise your potential and achieve your Apprenticeship.
Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award-winning in-house training and Apprenticeship team.
What you’ll need to succeed:
- Experience within a fast-paced high street retailer.
- Basic understanding of retail Key Performance Indicators; including sales, profit and service.
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills too.
- You will attend off-site workshops throughout your programme so you must be willing to travel.
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
You qualify if…
- You have 5 GCSEs grade 4 / C GCSE (or equivalent) including English and maths.
- You are not currently in any form of education, and you are available for full-time shifts.
- You HAVEN’T completed a Team Leader Apprenticeship before.
- You are eligible to work in the UK.
- You have worked in Retail for more than 9 months.
- You haven’t had any Team Leader or Supervisor experience within Retail.
Here’s how you are rewarded:
- Competitive pay and up to 28 days holiday.
- Up to 30% discount for you and a nominated friend or family member.
- Earn a bonus of up to 25% of your salary.
- Competitions throughout the year to win a week’s wages during seasonal events, team nights out and much more!
- Fully structured training programme including one-to-one tuition, workshops and online learning.
- Internal progression opportunities on completion.
- Enhanced company sick pay and pregnancy loss and support.
Come and be part of something special!
Apprentice Retail Team Leader NEW Manchester Posted today £13.00 Per Hour Manchester Apprentice[...] employer: Superdrug Stores
Superdrug is an exceptional employer that prioritises the growth and development of its team members, offering a structured training programme and clear pathways for career progression. Located in Manchester, our vibrant work culture fosters a fun and supportive environment where employees are encouraged to thrive while delivering outstanding customer service. With competitive pay, generous discounts, and exciting rewards, joining Superdrug means becoming part of a passionate team dedicated to making a difference in the health and beauty sector.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Retail Team Leader NEW Manchester Posted today £13.00 Per Hour Manchester Apprentice[...]
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Superdrug Stores, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Superdrug Stores!
We think you need these skills to ace Apprentice Retail Team Leader NEW Manchester Posted today £13.00 Per Hour Manchester Apprentice[...]
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Superdrug Stores, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Superdrug Stores and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Superdrug Stores that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Superdrug Stores
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
