Apprentice Retail Sales Advisor
Apprentice Retail Sales Advisor

Apprentice Retail Sales Advisor

Stafford Apprenticeship No home office possible
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At a Glance

  • Tasks: Engage with customers, manage the till, and maintain store presentation.
  • Company: Superdrug is a leading health and beauty retailer focused on customer satisfaction.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, and excellent training opportunities.
  • Why this job: Join a fun team, develop skills, and kickstart your retail career with real progression.
  • Qualifications: GCSE grade 4/C in English and maths; no prior retail experience required.
  • Other info: Full-time shifts available; training provided in-store with no college days.

Why Superdrug? Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. An Apprentice Sales Adviser role is just the start!

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Here’s the exciting bit… a great day includes:

  • Serving customers mostly at the till point where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys.
  • Helping ensure that the store is well stocked, and a high level of store presentation is maintained.
  • Actively being involved in achieving the store targets.

Your Assessor and store team will work with you to improve your communication, teamwork and organisational skills. They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing. Your training will take place in store so no college days! At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship.

During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles. It is a great experience that will prepare you for even bigger challenges. Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

What you’ll need to succeed:

  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided)
  • Flexible in working hours and adaptable to change

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

You qualify if…

  • You have a grade 4 / C GCSE (or equivalent) in English and maths
  • You are not currently in any form of education and you are available for full time shifts
  • You HAVEN’T completed a Retail Apprenticeship before
  • You are eligible to work in the UK
  • You are brand new to retail

Here’s how you are rewarded...

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Enhanced company sick pay and pregnancy loss and support

Hours: 39 hours a week

Salary: From £9.50 per hour

Come and be part of something special!

Apprentice Retail Sales Advisor employer: Superdrug Stores

Superdrug is an exceptional employer for those passionate about beauty and health, offering a vibrant work culture where no two days are the same. As an Apprentice Retail Sales Advisor, you'll enjoy comprehensive training, excellent benefits including up to 28 days holiday and a generous staff discount, and clear pathways for career progression within a supportive team environment. Join us to develop your skills and be part of a company that truly values its people and fosters their growth.
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Contact Detail:

Superdrug Stores Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Retail Sales Advisor

✨Tip Number 1

Show your passion for beauty and health during the interview. Be prepared to discuss your favourite products or brands, and how they relate to customer service. This will demonstrate your enthusiasm and knowledge about the industry.

✨Tip Number 2

Practice your communication skills with friends or family. Since the role involves interacting with customers, being able to engage in friendly conversation and provide excellent service is crucial. Role-playing different scenarios can help you feel more confident.

✨Tip Number 3

Familiarise yourself with Superdrug's values and mission. Understanding what makes them unique will allow you to align your answers with their expectations during the interview, showing that you're a great fit for their team.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to learn. Highlight any previous experiences where you've adapted to change or taken on new challenges, as this will show your potential to grow within the company.

We think you need these skills to ace Apprentice Retail Sales Advisor

Confident Communication Skills
Customer Service Orientation
Teamwork
Adaptability
Organisational Skills
Positive Mindset
Desire to Learn
Retail Knowledge
Time Management
Sales Skills
Attention to Detail
Flexibility in Working Hours
Ability to Handle Cash Transactions
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Superdrug is looking for in an Apprentice Retail Sales Advisor. Highlight key skills such as communication, teamwork, and a passion for retail.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any customer service roles or experiences that demonstrate your ability to communicate effectively and work in a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Superdrug and how your values align with theirs, particularly around customer service and teamwork.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in retail.

How to prepare for a job interview at Superdrug Stores

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry and customer service during the interview. Share any experiences you have that demonstrate your love for helping customers and your interest in beauty and health products.

✨Demonstrate Team Spirit

Superdrug values teamwork, so be prepared to discuss how you work well with others. Share examples of past experiences where you collaborated with a team to achieve a common goal or overcome challenges together.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as an Apprentice Sales Adviser. Prepare to role-play or discuss how you would handle various situations, such as dealing with difficult customers or upselling products.

✨Ask Insightful Questions

At the end of the interview, show your interest in the role by asking thoughtful questions. Inquire about the training process, opportunities for progression, or what a typical day looks like for an Apprentice Sales Adviser at Superdrug.

Apprentice Retail Sales Advisor
Superdrug Stores
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